ACHS: Where Healthcare Careers Thrive! 

At Ammonoosuc Community Health Services (ACHS), we’re more than just a healthcare provider—we’re dedicated professionals committed to improving the lives of our patients and strengthening our communities. We have been delivering compassionate, affordable care to Northern New Hampshire since 1975. When you join ACHS, you’re stepping into a collaborative environment where your contributions are valued, your professional growth is supported, and your impact is profound. If you're passionate about community health and want to be part of a team where healthcare careers truly thrive, we want to hear from you! 

Position Overview

The Clinical Data Reconciliation Specialist is responsible for reviewing and reconciling patient information within AthenaOne to ensure the accuracy and completeness of medical records. This temporary position will focus on validating and updating problem lists, medication lists, and allergy information through established workflows and organizational guidelines. No previous medical experience is required; comprehensive training will be provided to the selected candidate. Success in this role requires strong computer skills, exceptional attention to detail, the ability to work independently, and a commitment to data accuracy.

This is a temporary project-based position anticipated to last 3-6 months. Benefits eligibility will be determined in accordance with organizational policy and applicable law. Upon successful completion of the assignment, individuals may have the opportunity to apply and be considered for other available positions within the organization based on qualifications, performance, and business needs.

Key Responsibilities

• Review patient records in AthenaPractice and AthenaOne to identify discrepancies and outdated information. 
• Reconcile problem lists, medication lists, and allergy documentation according to established procedures within AthenaOne.
• Enter, update, and maintain patient data accurately and efficiently. 
• Follow organizational workflows and quality standards to ensure data integrity. 
• Utilize AthenaOne and other electronic systems to complete assigned reconciliation tasks. 
• Document completed work and maintain productivity benchmarks. 
• Report data inconsistencies or concerns to the supervisor as appropriate. 
• Protect patient confidentiality and comply with all HIPAA and organizational privacy requirements. 
• Perform other related duties as assigned.

Required Knowledge, Skills, and Abilities

• Strong computer proficiency and ability to learn new software systems quickly. 
• Excellent attention to detail with a high degree of accuracy. 
• Ability to review large volumes of information while maintaining quality standards. 
• Strong organizational and time-management skills. 
• Ability to work independently and manage workload effectively. 
• Basic understanding of data entry principles and record maintenance. 
• Strong verbal and written communication skills. 
• Ability to maintain confidentiality and handle sensitive information appropriately. 
• Demonstrated problem-solving skills and ability to identify inconsistencies in data.

Experience & Education Requirements

• High school diploma or equivalent required. 
• Previous data entry, administrative, customer service, medical office, records management, or healthcare experience preferred but not required. 
• Experience working with electronic systems and databases preferred. 
• Medical terminology knowledge is helpful but not required. 
• AthenaOne experience preferred but not required.

Certificates and License Requirements

None required.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, fax machines, and filing cabinets. This position requires extensive use of electronic health records and prolonged computer usage.

Physical Demands

Employee is regularly required to see, talk, hear, and speak. The employee frequently is required to sit for extended periods of time, stand, walk, use hands to finger, handle or feel, reach with hands and arms, and perform repetitive keyboard motions. The person in this position frequently operates a computer and other office equipment. Visual concentration and attention to detail are required throughout the workday.

Compliance Requirements

This role requires compliance with ACHS’s compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of regular performance evaluations.

Other Organizational Requirements

This role should demonstrate strong oral and written communication skills, including the ability to provide customer service and conflict resolution in a courteous, professional manner. Employee must be organized, self-motivated, and can perform many office tasks.

Employee must be able to relate to other people beyond giving and receiving instructions. They must:

Use professional decorum when representing the organization and working with co-workers, peers, patients, and their family members

Perform work activities requiring negotiating, instructing, persuading, or speaking with others

Respond appropriately to direction from supervisor

Regularly required to actively participate in team meetings, organizational committees and collaborate with colleagues to contribute to the culture of continuous quality improvement and the ongoing success of the organization