Warehouse Services Manager
Walcott, IA • Management, Warehouse, Customer Service
Job Type
Full-time
Description

The Warehouse Services Manager is a critical leadership role responsible for managing, improving, and growing the Iowa 80 Group Distribution Center. This individual will support the Distribution Center's day-to-day operations.


The ideal candidate is a highly motivated, results-oriented leader with a proven track record in distribution, warehouse operations, business development, and process improvement. 


Responsibilities

  • Responsible for the condition and protection of assets within and around the Distribution Center.
  • Responsible for the management of inventory, including knowing where product is slotted and keeping it in good and saleable condition.
  • Train Distribution Center staff on system enhancements, cross-training, and continuous improvement in their work.
  • Lead, coach, and develop a high-performing team of warehouse employees. Foster a positive and collaborative work environment that promotes teamwork, safety, and employee engagement. Conduct performance reviews and provide ongoing feedback and development opportunities.
  • Support growth at our retail stores, understanding that warehouse failures lead to lost sales.
  • Ensure a safe working environment and enforce all safety regulations and company policies. Maintain compliance with all relevant regulatory requirements.
  • Establish and monitor operational, financial, service, and customer satisfaction goals for the Distribution Center.
  • Become an Expert in the Warehouse Management System and assist with system upgrades and testing.
  • Collaborate with senior staff to develop and implement information and reports that meet business requirements.
Requirements
  • Bachelor's degree in Business Management, Supply Chain Management, Logistics, or a related field is preferred.
  • 3+ years of management experience in warehouse, distribution, logistics, supply chain, or 3PL operations.
  • Strong analytical and problem-solving skills with experience using KPIs, reporting, and data to improve operational and financial performance.
  • Knowledge of WMS, inventory management, order fulfillment, and warehouse operations
  • Proven experience improving warehouse efficiency, capacity, inventory accuracy, workflows, productivity, and operating costs.
  • Experience developing warehouse processes, policies, procedures, and service standards.
  • Strong understanding of cost control, labor utilization, inventory management, and profitability.
  • Excellent organizational and communication skills with the ability to work effectively across departments and with customers.
  • Demonstrated initiative, accountability, and a continuous-improvement mindset.
  • Commitment to safety, compliance, quality, and customer service.


Benefits

  • Paid every Friday!
  • Excellent Health Insurance - Dental Insurance - Life Insurance
  • Advancement opportunities!
  • Gain financial security with a 401K that offers a company contribution!
  • Paid Vacation
  • Profit Sharing
  • Employee discounts on FUEL, merchandise, and meals.

This full-time position is at the Iowa 80 Group Distribution Center in Walcott, Iowa, home of the World's Largest Truckstop. The schedule is Monday through Friday, 8:00 AM-5:00 PM.


A pre-employment drug test, physical, and background check are required.

Salary Description
Salary based on experience