Administrative Assistant
Organization: Music Serving the Word Ministries (MSW)
Location: Ravenscroft - 8445 E Hartford Dr, Scottsdale, AZ 85255
Job Type: Full-Time
Commute Style: Onsite
About MSW Ministries & Ravenscroft
Music Serving the Word exists for God. Our mission is to worship Him in spirit and in truth, using the gifts He’s given us to engage with our community and impact lives for the sake of His Kingdom. In doing so, we aim to spark human
flourishing—bringing life, purpose, and hope to everyone we encounter.
MSW team members strive to put their gifts and talents at the service of God in everything they do. MSW’s staff is a group of committed believers who pray with and for each other. www.msw.org.
Since opening in October 2021, our venue, the Ravenscroft, has featured dozens of world-renowned jazz artists in Ravenscroft Hall and Jazzbird Lounge and hosted thousands of jazz and music fans in unforgettable concert experiences. Resounding architecture, design, technology and artistic excellence are what make experiences at Ravenscroft unparalleled. https://theravenscroft.com.
Position Summary
The Administrative Assistant supports daily operations across MSW in many ways. Some responsibilities include, providing excellent administrative support and coordinating vendor and event logistics. The Administrative Assistant also serves as a primary point of contact for all incoming emails and phone calls and plays an essential role in maintaining organized, accurate, and timely operations. This role works very closely with, and reports directly to, the Executive Assistant to ensure smooth communication and efficient workflow across departments. This full-time, on-site position operates Monday–Friday, 9:00 AM–5:00 PM.
Duties and Responsibilities
The Administrative Assistant provides essential operational, hospitality, and communication support to ensure the smooth daily functioning of Ravenscroft. This role serves as a key point of contact for staff, vendors, guests, and artists while supporting internal teams through efficient coordination, organization, and attention to detail.
Front Desk and Communication Support:
- Provide warm, professional, customer service when assisting guests in person, by phone, and through email.
- Receive and process incoming packages in an organized and timely manner.
- Welcome and grant building access to approved vendors, partners, and guests as they arrive.
Vendor & Services Coordination:
- Support the Executive Assistant in confirming weekly vendor schedules related to events and facility needs.
- Build and maintain positive relationships with vendors through consistent, professional communication and scheduling updates.
Event & Hospitality Support:
- Prepare dressing rooms by ensuring proper signage, cleanliness, and fulfillment of artist-specific requests.
- Set up artist green room table and ensure the mini fridge is fully stocked for Hall events.
- Assemble artist welcome materials, including gift bags and personalized notes.
- Create reserved seating or table signage for special guests and groups as needed.
Team Support:
- Participate in staff meetings and team devotions.
- Provide assistance to team members with additional tasks or ongoing projects as needed.
Required Experience/Skills
- Strong communication skills
- Outstanding organizational ability
- High Attention to detail
- Professional and welcoming demeanor
- Basic proficiency with digital tools
- Problem solving mindset
- Collaborative spirit
- Dependability and professionalism
- Ability to lift and carry supplies (for restocking purposes)
Education
- High school diploma or equivalent
Pay & Benefits Summary
- Full Time Salaried position
- Medical, Dental and Vision Coverage
- 401(k) with Employer Contributions
- Paid Time Off
Required Experience/Skills
- Strong communication skills
- Outstanding organizational ability
- High Attention to detail
- Professional and welcoming demeanor
- Basic proficiency with digital tools
- Problem solving mindset
- Collaborative spirit
- Dependability and professionalism
- Ability to lift and carry supplies (for restocking purposes)
Education
- High school diploma or equivalent
Pay & Benefits Summary
- Full Time Salaried position
- Medical, Dental and Vision Coverage
- 401(k) with Employer Contributions
- Paid Time Off