One Fleet. One Future.

Build your career on the Great Lakes with Mainstay Maritime. Through our diverse operations and dedicated team of professionals, we deliver comprehensive supply chain solutions across the Great Lakes.

We take pride in our world-class safety record, maritime and technical expertise, and the efficiency and flexibility of our operations. Whether on the shoreside or aboard one of our vessels, you’ll be part of a team committed to excellence, safety, and keeping commerce moving across the Great Lakes. 

We are currently seeking a Crewing Administrator to join our team in our Muskegon, MI office. They will be responsible for planning, coordinating, and administering vessel crewing activities to support safe, compliant, and efficient marine operations. Performs work directly related to the company’s management and business operations, including crew assignment coordination, regulatory documentation oversight, credential tracking, travel logistics, vendor and personnel communication, and operational problem resolution.  

Job Responsibilities:

• Administering vessel crewing schedules and crew change plans to ensure vessels are staffed in accordance with operational requirements, customer expectations, company   policy, collective bargaining agreements where applicable, and regulatory obligations. Communicate crew assignment expectations, reporting instructions, travel details, and documentation requirements to mariners in a timely and professional manner. 
• Coordinate with vessel Masters, operations managers, unions, and human resources to support timely and compliant crew assignments. Review, track, and maintain mariner credentials, medical certificates, passports, visas, drug and alcohol testing records, training certificates, and other required documentation. 
• Evaluate crewing readiness and identify documentation, availability, travel, fatigue-management, or compliance issues that may affect vessel operations; recommend and coordinate appropriate solutions. Arrange crew travel, lodging, transportation, embarkation, and repatriation logistics, including changes caused by vessel delays, weather, port restrictions, or operational emergencies
• Maintain accurate crew records in applicable systems; generate reports and analyze crewing data to support planning and management decision-making. Monitor compliance with applicable maritime regulations and company policies, including credentialing, watch standing requirements, vessel manning requirements, safety-management procedures, and customer-specific crewing standards.
• Maintain accurate crew records in applicable systems; generate reports and analyze crewing data to support planning and management decision-making. Monitor compliance with applicable maritime regulations and company policies, including credentialing, watch standing requirements, vessel manning requirements, safety-management procedures, and customer-specific crewing standards.

Preferred Education / Experience: 

• Bachelor’s degree in business administration, maritime operations, logistics, human resources, or related field.
• 5+ years of experience in maritime crewing, marine personnel administration, or vessel operations support, or;
• A combination of education and experience equivalent to the above.

Preferred Knowledge / Ability:

• Exercise discretion and independent decision-making in prioritizing crewing needs, evaluating documentation readiness, escalating compliance risks, and coordinating time-sensitive crew changes.
• Demonstrate independent judgment in prioritizing competing crewing needs, resolving routine operational conflicts, recommending alternate crew assignments, and escalating matters of significance to management.
• Familiarity with maritime credentialing, crew documentation, vessel manning requirements, travel coordination, marine operations terminology, U.S. Coast Guard documentation, Standards of Training, Certification and Watchkeeping requirements, Transportation Worker Identification Credential requirements, medical certification, and vessel-specific training requirements.
• Working Knowledge of safety management systems, quality management systems, or customer audit requirements related to crewing and personnel readiness.
• Strong organizational, analytical, communication, and problem-solving skills, with the ability to manage multiple priorities under time-sensitive conditions.
•  Proficiency with Microsoft Office applications and experience using crewing, payroll, travel, document management, or compliance tracking systems.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive personnel and operational information.
• Participate in after-hours or emergency crewing coordination as needed to support uninterrupted vessel operations.