Job Description for Shipping Clerk

Location: In Person 5 Days a Week at our North Scottsdale (DC Ranch) Office

FLSA Status: Non-Exempt

Employment Status: Full Time

Reports To: Warehouse and Logistics Team Lead

General Description of the Role:

The Shipping Clerk supports the Operations and Production teams by managing incoming and outgoing shipments, maintaining accurate inventory records, and ensuring materials are organized and readily available. This role is an essential part of the company’s daily operations, helping maintain efficient material flow between receiving, inventory, and production. Through accurate inventory control, timely shipment processing, and proactive communication, the role helps minimize delays, support production schedules, and contribute to overall operational efficiency and company performance.

Company Overview:

Juggernaut Defense LLC designs and manufactures the Juggernaut.Case line of products. These products Protect, Mount, and Connect mobile technology so they can operate in the harshest environments. We develop our products in close collaboration with key user groups including Special Forces, Tactical First Responders, and extreme outdoor enthusiasts. Our products have been deployed to over 100,000 US and coalition force operators around the globe.

We’ve built a team who is ambitious, thrive in a teamwork-oriented environment, and put pride into delivering exceptional customer experiences through innovation. We look for alignment to our 4 core values:

• Pragmatism: Efficient and direct approach to an end result
• Collaboration: Humble team players
• Ingenuity: Apply core expertise to solutions
• Integrity: Character, honor, and trust

What We’re Offering:

• Competitive salary +10 paid holidays + 2 weeks of vacation per year + paid sick time
• 401K with match to 4%
• Excellent medical coverage including Health, Dental, Vision 100% paid for employee and available for family members
• 25,000 Life Insurance, AD&D, and Long-Term Disability Insurance 100% paid for employees.
• An exciting work environment with a great team that’s making an impact

What You’ll Do in this Role:

Receiving and Shipping:

• Receive, inspect, organize, and process incoming shipments.
• Pick, pack, and process outgoing orders for shipment.
• Verify products, quantities, and shipping information for accuracy.
• Prepare required shipping documentation, including packing slips, shipping labels, and bills of lading.
• Track shipments from arrival through processing and inventory availability or carrier pickup.
• Stage outgoing packages in designated areas for carrier pickup.
• Identify and communicate shipping or receiving issues, delays, and discrepancies that may impact operations.

Inventory Control:

• Maintain accurate inventory records using Fishbowl inventory management software.
• Utilize Microsoft Excel to track inventory data, shipment status, and material information.
• Stock and organize received materials to ensure proper inventory control and accessibility.
• Perform inventory picks for work orders based on production requirements.
• Maintain inventory accuracy through proper organization, tracking, and documentation.

Production Support:

• Work closely with Operations and Production teams to ensure timely material availability.
• Pick and prepare missing parts orders required by the Production team.
• Support production schedules by providing materials and resolving inventory-related needs.
• Communicate material shortages or issues that may affect production timelines.

Operations: 

• Prioritize and manage multiple receiving, shipping, stocking, and material requests in a fast-paced environment.
• Maintain organized receiving and shipping areas and efficient material flow.
• Follow established inventory, receiving, shipping, and warehouse procedures.
• Assist with improving processes related to receiving, inventory management, and production support.

Qualifications:

• Proficiency with Microsoft Excel, including data entry, tracking, and basic reporting.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work effectively with Operations and Production teams.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong communication, problem-solving, and follow-through skills.
• Ability to safely handle and organize materials in a warehouse or production environment.
• Experience in receiving, shipping, inventory, warehouse, or manufacturing environments preferred.
• Experience using inventory management systems such as Fishbowl preferred.

What You Need to be Successful in this Role:

• Attitude is everything: This role requires someone proactive, positive, and collaborative.
• Details are an obsession: This role requires someone who enjoys managing little details without losing the big picture.
• You Do What You Say You’re Going To Do: This role requires someone who is dependable to deliver quality work on time, collaborating with others as needed.
• Small Business is exciting: The ideal candidate enjoys the little quirks of smaller businesses and respects the role they play in the community. 

This position description contains the major responsibilities to perform this job. These responsibilities may change at any time to meet the needs of our business.

We’re an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected under federal, state or local law.