St. Croix Health is seeking a dedicated and experienced Human Resources Generalist to join our dynamic team. This role offers an excellent opportunity to contribute to our company's growth by managing a wide range of HR functions, fostering a positive workplace culture, and supporting employee development. The ideal candidate will be proactive, detail-oriented, and committed to promoting an inclusive and engaging work environment.  

This position is full-time (1.0 FTE) and will typically work day shifts, Monday through Friday at our St. Croix Falls, WI location. 

Essential Duties and Responsibilities:

Employee Relations and Leader Support

• Partner with leaders and employees to improve work relationships, promote a positive work environment, build morale, and support employee productivity and retention
• Provide guidance to employees and leaders regarding HR policies, procedures, employee relations matters, and workplace practices
• Conduct employee relations investigations, as assigned, and provide recommendations regarding appropriate resolution, risk mitigation and follow-up actions
• Facilitate conflict resolution or escalate complex, sensitive, or high-risk employee matters to HR leadership, as appropriate
• Provide feedback and recommendations to improve HR processes, procedures, and service delivery.

Employee Lifecycle and Talent Management

• Support the full employee lifecycle, including recruitment, selection, onboarding, employee transitions, and offboarding
• Partner with HR team and organizational leaders to support recruitment strategies and talent acquisition efforts 
• Advise leaders on workforce needs, position requirements, and related talent management practices
• Conduct exit interviews, evaluate employee feedback and turnover trends, and recommend strategies to improve retention and the overall employee experience

Performance Management 

• Support the organization’s performance management processes, including performance evaluations, and ongoing performance documentation
• Provide guidance to leaders on performance management practices and processes
• Maintain accurate and confidential documentation related to employee performance, corrective and disciplinary actions, and workplace investigations

Compliance and Regulatory 

• Coordinate and support required state and federal HR reporting 
• Maintain in-depth knowledge of applicable federal, state, and local employment laws and regulations to support compliance and minimize organizational risk
• Support compliance – related HR functions, including FMLA, ADA, FLSA, workers’ compensation, unemployment claims, and other applicable employment requirements 
• Assist in monitoring and maintaining compliance with employment laws, regulatory compliance, and organizational policies and procedures

Organization Policy and Procedures

• Assist in the development, review, and implementation of HR policies, procedures, and practices
• Recommend process improvements and opportunities to enhance efficiency across the organization
• Provide guidance and interpretation of HR policies and procedures to support consistent application across the organization
• Support the communication and implementation of HR policies and practices throughout the organization

Human Resources Collaboration 

• Serve as a subject matter expert for enterprise-wide people systems and processes supported through the People/OD function
• Collaborate with HR team members and cross-functional partners to ensure coordinated, responsive and consistent HR support
• Support organizational initiatives related to employee engagement, retention, organizational change, and workplace culture
• Maintain confidentiality and exercise sound judgement, professionalism, and discretion when handling sensitive employee information

* While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Education & Licensure: 

• Bachelor’s Degree in Human Resources or related field preferred;
• Associate’s Degree in Human Resources or related field strongly preferred
• Relevant education and experience may be considered in lieu of degree requirements

Experience:

• Three to five years of experience in a human resources role within an organization of comparable size and complexity
• Healthcare experience preferred
• Experience supporting multiple HR functions, including employee relations, recruitment, performance management, and employee compliance

Knowledge, Skills & Abilities:

• Ability to maintain confidential information.
• Knowledge of HR principles, employment practices, and applicable employment laws.
• Strong written, verbal, interpersonal, and organizational skills.
• Ability to manage competing priorities, meet deadlines, and maintain accurate records.
• Sound judgement, discretion, and the ability to handle confidential information.
• Proven strategic, problem-solving and critical/analytical thinking skills; resulting in values-based decisions
• Excellent interpersonal, relationship-building, and customer service skills; role model in behavior
• Ability to build trusted relationships while maintaining appropriate professional boundaries.
• Proficiency with HR systems, data management, and standard office technology.
• Ability to work independently and collaboratively in a fast-paced environment. 

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of standing, bending, and reaching
• Must be able to lift up to 15 pounds at times

St. Croix Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values. 

Mission: To deliver care driven by excellence, guided by heart, and grounded in community.

Vision: To be a trusted partner in providing healthcare that is personal and accessible to all, by adapting to meet the needs of our communities, and support lifelong well-being.

Values: Integrity. Respect. Compassion. Collaboration

Here at St. Croix Health, we offer our employees with a robust benefits package that includes:

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.