Do you enjoy solving problems, finding software issues, and making technology work better? CU*Answers is looking for a Software Quality Assurance Analyst / Engineer to help test, troubleshoot, and improve the software used by credit unions nationwide. You'll work alongside developers and product teams to ensure our software performs as expected. This position combines manual software testing with opportunities to develop and improve automated testing processes.

What You'll Do

• Test new software features, updates, and enhancements to ensure quality and reliability.
• Identify, investigate, and document software issues.
• Create and execute manual test cases and help develop automated testing scripts.
• Work with developers and product teams to troubleshoot problems and improve software functionality.
• Analyze test results and recommend improvements to testing processes.
• Support software releases and maintain accurate testing documentation.

What You Bring

• Associate degree in IT or equivalent relevant work experience.
• Experience with manual software testing, automated testing, or both.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent attention to detail and communication skills.
• Ability to learn new software, work independently, and collaborate with others.

Additional Skills That Are a Plus

Depending on your background, experience with automated testing tools such as Katalon Studio or Selenium, scripting languages like Python, JavaScript, or Groovy, and software development life cycle (SDLC) processes can be valuable. Familiarity with IBM iSeries systems, banking, credit union operations, or financial services software is also beneficial. You do not need experience in all these areas to be considered.

Why Join CU*Answers?

You'll be part of a collaborative team helping improve technology that credit unions rely on every day. This is an opportunity to expand your technical skills, gain experience with software testing and automation, and contribute to meaningful projects.

Interested? Apply today and help us build better software.

WORK ENVIRONMENT & PHYSICAL ACTIVITIES

CU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.

NOTICE

This job description is not intended to be, nor should be construed as a contract for employment. CU*Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU*Answers has defined this position to be.

CU*Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU*Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU*Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship.

CU*Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU*Answers is an Equal Opportunity Employer.