Wesley Living is a faith-based organization that has been managing affordable senior living communities in the Memphis area and beyond for over 50 years. We strive to follow our core values of Service, Compassion, and Integrity in all that we do. Guided by a desire to serve, our team members strive to make each day the best experience possible for the over 2,200 residents who call a Wesley Living community home. We’d love to have you join us in serving these deserving seniors.

 

Our team members enjoy various benefits such as:

• A generous PTO program (up to 4 weeks); accrual beginning immediately

• 8 Company Paid Holidays

• 2 Floating Holidays

• A Full Benefits Package

• Employer Retirement Contributions*

*After 1 year of service

• Partially Paid Lunch Breaks

• Education Advancement & Training

We are looking for a compassionate, detail-oriented, and dependable leader who can use their interpersonal and customer service skills to lead our senior living community. You will run the day-to-day operations of our community at St. Peter Manor while maintaining a pleasant and engaging environment for staff and residents. This role will ensure that the property adheres to company policies while also following applicable laws and regulations. Multi-tasking, timeliness, consistent enforcement of policy, and ability to quickly adapt as situations arise will be key to success in this role.

Key Responsibilities

• Compliance & Administration: Oversee all aspects of      compliance. This includes managing initial certifications, annual      recertifications, and ensuring all resident files are audit-ready.
• Occupancy Management: Manage the waiting list, conduct      tours, and oversee the leasing process from application to move-in.
• Financial Oversight: Collect rent and work with      vendors to ensure cost-effective maintenance and repairs.
• Resident Relations: Act as a primary point of      contact for residents and their families. You’ll resolve conflicts with      empathy while maintaining firm community standards.
• Safety & Maintenance: Coordinate with the maintenance      team to ensure the building remains clean, accessible, and hazard-free for      residents with varying mobility needs.
• Community Building: Collaborate with the Service      Coordinator to encourage social engagement and connect residents with      local resources (food assistance, transportation, healthcare).

Equal Opportunity Employer. All positions subject to background check and drug screening.

• 3 years of successful experience in management or equivalent.
• Associate's Degree or higher required and certifications in field preferred.
• Excellent communication skills: verbal, written, electronic, face-to-face.
• Ability to operate under pressure and meet deadlines while maintaining a positive attitude.
• Exhibit or attain proficiency in computer systems including Microsoft Office products, HUD online systems, and industry specific software.
• Experience with multi-organizations or a single organization with multi-sites a plus.