SALARY DESCRIPTION:

• $18.00/Hr
•  Basketball Referee rate:  $33.00/Hr

JOB SUMMARY:

This position assists in the overall success & growth of the Shoot 360 program and facility. The Coach will meet with clients, understands goals, and maintains program expectations for In Shape Family Fitness through sessions, assuring client improvement and satisfaction, and meets sessions and sales goals. This position will actively sell new Shoot 360 memberships and lead Shoot 360 sessions daily.

DUTIES AND RESPONSIBILITIES – WHAT YOU WILL DO:

• Assist the department in the success & growth of the Shoot 360 program and facility; including engaging in member retention and customer service, maintain a high level of cleanliness inside the facility, and general maintenance of basketball equipment
• Selling of new memberships through on-site evaluations to support in obtaining monthly targets
• Deliver Shoot 360 sessions to meet or exceed standards and expectations of program
• Assist in skill development with workouts by connecting, correcting, competing, and challenging the members
• Perform on-site events, camps, clinics to generate new membership growth
• Communicate effectively with members, coworkers and manager verbally and in writing
• Maintain regular and predictable attendance
• Ensure facility is kept clean and safe at all times through routine maintenance and safety checks
• Attend all mandatory meetings in club as well as offsite; in addition to conference calls
• Promptly and thoroughly reviews all requested health and safety training provided
• Perform other duties as assigned
• Officiate recreational adult league basketball games, enforcing league rules, maintaining game flow, and ensuring participant safety

Revised 10.2026

REQUIREMENTS AND QUALIFICATIONS – WHO YOU ARE:

• High School Diploma or GED required
• Coaching experience highly desired
• Strong service orientation and desire to deliver an outstanding member experience
• Computer literate – proficient at MS Excel, MS Outlook and MS Word
• Clear and effective written and verbal communication skills
• Outstanding organization and strong time management skills
• Work quality must be highly accurate, timely, and in accordance with company policy and procedures
• Excellent task completion and follow-through skills
• Must demonstrate professionalism, cooperation, and ability to work well with all parties
• Maintaining focus in a sometimes hectic and evolving environment
• High regard and propensity for safety
• Willing and able to work a flexible shift: evenings, weekends, and holidays
• Current CPR or ability to pass CPR certification within 60 days of hire date
• Strong oral and written communication skills, with the ability to work professionally and effectively with people at all levels of the organization with physical locations spread throughout the portfolio
• Ability to work with interruptions, changing priorities and a busy work environment with tight deadlines
• Self-motivated with high energy with a positive attitude
• Self-managing with the ability to work independently to accomplish tasks
• Displays good judgment, confidentiality and diplomacy in handling important company information and communicating with others
• Passion for fitness/health/wellness
• Ability to understand and process administrative requests, employee FTE impact on budgets and reconcile hours worked to training sessions worked
• Knowledge of fitness terminology and methods
• Concussion protocol training
• Referee experience desired

PERKS AT IN-SHAPE:

• Free health club membership
• Casual work environment
• Discount on all retail items
• 401(K) savings plan
• Medical, dental, vision, and additional benefit plans available
• Professional growth and development opportunities

WORK ENVIRONMENT/PHYSICAL DEMANDS:

While performing the duties of this job, the team member is frequently required to walk, stand, and move throughout club facilities and outdoor areas for up to 8 hours per day, and may also sit for extended periods for planning and administrative work. Team members may be exposed to cleaning chemicals, pool chemicals, dust, noise, temperature fluctuations (hot and cold environments), and airborne particles, and will be required to wear designated personal protective equipment (PPE) as directed.

PRIVACY STATEMENT:

In-Shape Solutions, LLC collects certain personal information as part of the job application process. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy and Notice of Collection available on our web site at:

https://www.inshape.com/privacy-policy

https://www.inshape.com/Portals/0/Images/pdf/ISS_Job_Applicant_Privacy_Notice.pdf