The Warehouse Lead is a hands-on leadership role responsible for overseeing daily shipping, receiving, inventory, and general warehouse operations. This position leads small teams of warehouse associates while actively participating in daily work, ensuring accurate inventory control, safe and efficient material handling, and well-maintained tools and equipment. The Warehouse Lead serves as the primary on-the-floor leader, providing direction, oversight, and problem resolution to support operational goals.

Essential Duties and Responsibilities

Warehouse Operations

• Coordinate      and oversee daily warehouse activities, including receiving, stocking,      picking, packing, shipping, and material handling.
• Ensure      orders are processed accurately and efficiently while meeting established      deadlines.
• Assign      daily tasks and prioritize workloads based on operational requirements.
• Maintain      an organized, clean, and professional warehouse environment.

Inventory Management

• Maintain      accurate inventory records and warehouse locations.
• Conduct      cycle counts, physical inventories, and inventory investigations.
• Ensure      proper handling, storage, and rotation of inventory.

Team Leadership

• Monitor      performance, productivity, and adherence to company procedures.
• Communicate      operational issues and employee concerns to warehouse management.

Safety and Compliance

• Enforce      warehouse safety procedures and company policies.
• Ensure      proper use of forklifts, pallet jacks, and other equipment.
• Maintain      clear aisles, safe storage practices, and proper housekeeping.
• Report      accidents, equipment issues, and unsafe conditions promptly.

Equipment and Facility

• Ensure      material handling equipment is used properly.
• Maintain      warehouse organization and operational readiness.

Communication and Reporting

• Communicate      daily operational updates to management.
• Assist      with tracking  order accuracy, inventory accuracy, and shipping      performance.
• Support      management with scheduling, staffing, and operational planning.

Qualifications

• Previous      warehouse experience preferred.
• Experience      with inventory control.
• Forklift      experience and certification preferred.
• Ability      to lead temporary labor and manage competing priorities.
• Ability      to lift and move materials as required by the position.

Performance Expectations

• Accurate      inventory management.
• Timely      and accurate order fulfillment.
• Safe      warehouse operations.
• Consistent      productivity and operational efficiency.
• Compliance      with company policies and procedures.

NPSG Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.This job description is not intended to be all-inclusive. The Warehouse Lead may perform additional duties as assigned to support overall warehouse operations.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.