Job Title: Cryostorage Specialist
Department: Designated Office
Reports to: Site Director
FLSA Status: Non-Exempt
Prepared by: Human Resources
Prepared Date: 10/12/23, Rev 6/10/24, 7/09/25, 7/28/25, 10/28/26
Summary: Responsibilities include performing the day-to-day tank room/storage activities of the designated office which provides long-term storage of reproductive tissues. These activities include tank testing and maintenance, inventory of specimens, shipping and receiving of specimens, termination of specimens, as well as performing pickup and deliveries of reproductive tissue. It is expected that all Cryostorage Specialists work both independently and as an integral member of the office team and have a deep understanding of all ReproTech systems and procedures.
ESSENTIAL DUTIES and RESPONSIBILITIES:
· Enter new and return inventory into inventory system
· Review electronic files for all testing and forms required for specimen storage
· Answer phone inquiries when needed
· Work with Administrative Specialists to schedule & coordinate the shipment of Client Depositor specimens
· Prepare shipping forms and documents
· Pack shipping tanks and document transfer verification
· Perform specimen pick-up and deliveries, both via in-person visits to clinics and via shipping courier
· Add/remove specimens from storage
· Document the termination of accounts
· Final disposition of specimens
· Weekly addition of liquid nitrogen to storage and shipping tanks
· Weekly testing and documentation of storage tank monitoring systems
· Yearly QC Preventative Maintenance Testing of shipping tanks
· Ongoing maintenance of storage and shipping tanks, including cleaning mushrooms, and labeling tanks and mushrooms
· On-call responsibility as required, including but not limited to holiday, weekend and emergency storage tank filling
· Monitor shipments
· Train new hires on essential job duties under the supervision of the Site Director and Assistant Site Director
· Maintain a working knowledge of applicable regulatory agencies such as FDA and their related regulatory requirements for the shipping and storage of reproductive tissue
· Stay current on all ReproTech policies and procedures, including ReproTech Office Manual, Employee Handbook, SOPs, and complete required trainings for regulatory compliance, such as OSHA and HIPAA.
· Assist with Change Order revisions
· Some administrative duties as needed
SECONDARY DUTIES AND RESPONSIBILITIES:
· Assist with special projects as assigned by supervisors or management
· Perform duties as outlined and other duties as assigned
· Working with site team to identify areas of needed improvement or updates
· Working with site team to identify and streamline processes
Reasonable accommodation may be made to qualified individuals with disabilities to perform the essential functions of the job.
QUALIFICATIONS:
- Bachelor’s degree required
- Preferred degree in a science-related field (e.g., Biology, Chemistry, or related discipline) and/or candidates with equivalent working laboratory or repository experience
- Preferred experience in the reproductive medical field, health sciences, or laboratory and a working knowledge of reproductive terminology
- Ability to perceive differences in colors and read very small print consistently
- Ability to perform on-call responsibilities as required
- Ability to communicate with potential and current clients (clinics) and patients in a professional manner
- Excellent communication skills
- Excellent organizational skills with a strong attention to detail required
- Flexibility and a positive attitude are essential
- Physical requirements which include excellent fine motor skills, lifting 30+ lbs., bending and standing on feet for extended periods