Department: Warehouse / Operations

Reports To: Warehouse Manager

Location: New Castle, DE

Employment Type: Full-Time

Position Summary

The Warehouse Associate is responsible for supporting the day-to-day operations of the warehouse, including receiving, stocking, picking, packing, inventory control, and shipping.

Hands-on position that requires reliability, attention to detail, teamwork, and a strong commitment to safety and accuracy. The Warehouse Associate works closely with the Warehouse Manager and other team members to ensure products and materials are handled properly and orders are processed accurately and on time.

Key Responsibilities

Receiving & Stocking

• Receive incoming shipments and unload materials safely.
• Verify quantities and condition of products against purchase orders and packing slips.
• Report damaged, missing, or incorrect items to the Warehouse Manager.
• Label and organize received products.
• Put materials and products away in designated warehouse locations.
• Maintain accurate product locations and storage areas.
• Assist with maintaining an organized and efficient warehouse.

Picking & Order Fulfillment

• Pick products accurately based on customer or internal orders.
• Verify item numbers, quantities, and product descriptions before packing.
• Pack orders safely and appropriately for shipment.
• Prepare orders for shipping or internal delivery.
• Meet daily productivity and accuracy expectations.
• Handle priority and rush orders as directed.

Shipping

• Prepare packages, pallets, and shipments for carriers.
• Apply shipping labels and required documentation.
• Load outgoing shipments safely and efficiently.
• Verify shipments before they leave the warehouse.
• Assist with coordinating pickups and deliveries.
• Report shipping discrepancies or delays promptly.

Inventory Control

• Assist with cycle counts and physical inventory counts.
• Verify inventory quantities and report discrepancies.
• Maintain accurate product locations.
• Assist with identifying damaged, obsolete, or excess inventory.
• Follow inventory control procedures and company policies.
• Help keep inventory records accurate within the warehouse or inventory management system.

Warehouse Organization & Maintenance

• Keep work areas, storage areas, aisles, and loading areas clean and organized.
• Properly dispose of packaging materials and warehouse waste.
• Maintain clear and accessible walkways and emergency exits.
• Assist with organizing and improving warehouse layout.
• Report damaged equipment, shelving, or facility conditions.
• Assist with routine warehouse maintenance and housekeeping.

Equipment & Safety

• Safely operate forklifts, pallet jacks, carts, ladders, and other warehouse equipment as authorized.
• Follow all company safety procedures and workplace requirements.
• Use appropriate personal protective equipment.
• Perform equipment inspections before use where required.
• Report unsafe conditions, accidents, injuries, or damaged equipment immediately.
• Follow proper lifting, material-handling, and storage procedures.
• Participate in required safety training.

Teamwork & Communication

• Work effectively with Warehouse, Purchasing, Sales, Accounting, and Operations personnel.
• Communicate inventory issues, damaged products, shortages, and order discrepancies promptly.
• Follow instructions from the Warehouse Manager and supervisors.
• Assist coworkers during busy periods or when additional support is needed.
• Maintain a professional and respectful attitude with coworkers, vendors, drivers, and customers.

Additional Responsibilities

• Assist with warehouse projects, reorganizations, and inventory counts.
• Assist with loading and unloading company vehicles when required.
• Help prepare materials for deliveries, installations, or internal operations.
• Perform other warehouse and operational duties as assigned.

Ideal Candidate

The ideal candidate is a dependable, hardworking, and safety-conscious team player who takes pride in keeping the warehouse organized and ensuring that products are handled accurately and efficiently.

The successful candidate will be:

• Reliable and punctual
• Organized and detail-oriented
• Physically capable of performing warehouse duties
• Comfortable lifting and moving materials
• Safety-conscious
• Able to follow instructions and procedures
• Comfortable working independently and as part of a team
• Able to work in a fast-paced environment
• Willing to learn new processes and equipment
• Positive, professional, and dependable

Qualifications & Experience

• Previous warehouse, distribution, shipping, receiving, or manufacturing experience preferred.
• High school diploma or equivalent preferred.
• Forklift experience or certification is a plus.
• Basic computer skills preferred.
• Ability to read packing slips, purchase orders, labels, and shipping documentation.
• Ability to safely lift and move materials as required by the position.
• Ability to stand, walk, bend, reach, and perform physical warehouse activities throughout the workday.
• Strong attendance and reliability.
• No specific degree required; equivalent work experience may be considered.

Physical Requirements

This position may require:

• Standing and walking for extended periods
• Frequent bending, reaching, kneeling, and lifting
• Repeated handling of boxes, packages, and warehouse materials
• Lifting and carrying materials within the company's established safety guidelines
• Operating warehouse equipment when properly trained and authorized