Job Description

The Director of Property Services is a senior-level, cross-functional role connecting Condominium Management, Project Management, and maintenance services. The position identifies property needs, facilitates communication, supports proactive maintenance and capital planning, and develops appropriate service opportunities. It also provides on-site field support to BRIGS’ L2 small-property management division, which is administered by a remote property manager, and directly manages a limited condominium portfolio. 

This is a liaison and field-services role, not a supervisory position over Condominium Management, Project Management, or the L2 remote manager.

Condominium Management retains responsibility for association management and Board relationships outside the Director’s assigned portfolio. Project Management retains responsibility for capital-project oversight and execution. The L2 remote manager retains responsibility for the daily administration and communications of L2 properties. The Director facilitates inspections, planning, coordination, and referrals; the role does not replace existing department heads.  

The overall objective is to improve property conditions and client value by connecting on-site observations with sound financial planning, efficient remote management, and appropriate BRIGS maintenance and project services.  

Our goal is simple, we want to make the lives of our residents better through communication and accessibility to property information while enhancing the value of their assets. We are driven by a desire to improve upon the traditional management model in a way that has never been done before. If you are someone that embraces change and wants to be creative in your approach to providing a quality product, while overseeing or working with an incredible group of people this role is for you.

We are a group of hard-working self-motivated individuals working in a non-stifling environment. In short, we do not micro-manage. Our name is our core values and that is how we operate.

B: is for Balance between work and life.

R: is for respect. We do not tolerate disrespect internally or externally.

I: is for innovation. We love new ideas and technologies.

G: Is for Growth. If you are ready join us and help us grow as we help you grow professionally and personally.

S: Sustainability: We plan to be around for a long time but also work to ensure the environment will be as well. 

1. Departmental Liaison & Coordination 

• Serve as a conduit between Condominium Management and Project Management, facilitating timely communication and appropriate referrals. 
• Work with managers to identify potential capital projects, maintenance requirements, preliminary scopes, budgets, and funding considerations. 
• Coordinate early planning discussions and track referrals through handoff to the department responsible for execution. 
• Identify communication gaps and recommend improvements without superseding departmental leadership. 

2. L2 Field Inspections & Remote Manager Support 

• Serve as the primary on-site inspection resource for L2 small-property associations managed by a remote team member. 
• Conduct scheduled and needs-based inspections; document conditions, deferred maintenance, safety concerns, and repair priorities. 
• Provide clear inspection reports and recommended actions to the remote manager for follow-up and Board communication. 
• Collaborate with the remote manager on annual budgets, property-specific financial models, preventive maintenance programs, and multi-year capital planning. 
• Identify legitimate opportunities for additional work orders, recurring maintenance, and capital projects, coordinating referrals to GBP Maintenance & Construction or Project Management as appropriate. 
• Support Board presentations and property planning as requested while the remote manager retains responsibility for day-to-day management and client communications. 

3. Budget Development & Service Opportunities 

• Analyze historical expenses and inspection findings to recommend practical maintenance and capital budgets. 
• Help managers evaluate repair priorities, reserve needs, funding options, and the cost implications of deferred maintenance. 
• Develop financially supported opportunities for work orders, preventive maintenance services, and project referrals based on actual property needs. 
• Track identified opportunities and outcomes in collaboration with the responsible departments. 

4. Limited Condominium Portfolio Management 

• Manage a deliberately limited number of assigned associations, including Board relationships, budgets, meetings, vendors, and operational follow-through. 
• Use established BRIGS processes and departments for maintenance and capital project execution. 
• Balance direct portfolio responsibilities with the broader liaison and L2 field-support mission. 

5. Process Improvement & Performance 

• Help standardize inspection reports, follow-up tracking, maintenance plans, and financial planning tools. 
• Monitor inspection completion, timely follow-up, qualified work-order and project referrals, recurring service adoption, and assigned-client satisfaction. 
• Collaborate with executive leadership to establish measurable goals and evaluate the position’s contribution to service quality and sustainable revenue growth. 

Job Requirements

• Extensive experience in community association management, field services, maintenance, or project services. 
• Strong knowledge of property inspections, building systems, preventive maintenance, capital planning, and budgeting. 
• Ability to work effectively with Boards, remote staff, department leaders, contractors, and vendors. 
• Demonstrated financial analysis, communication, organization, and client-service skills. 

INDUSTRY LEADING BENEFITS INCLUDE:

• Comprehensive benefit package (medical, dental, vision)

• Voluntary Life, Short- and Long-term disability insurance available

• Simple IRA retirement plan with company match

• Generous time off (paid vacation, Sick)

• 11 Paid Holidays

TO APPLY

Please respond by sending resume and salary requirements.

Job Type: Full-time

Pay: $130,000.00 - $140,000.00 Annually