Hammer & Steel Global, LLC, founded in 1989, is a leading supplier of pile driving and drilling equipment for foundation and shoring construction projects in the United States of America.

Hammer & Steel seeks to hire a Parts Specialist to join our team in Green Cove Springs, FL. The Parts Specialist supports customers and the company’s service department by identifying, pricing, ordering, and supplying parts for a diverse fleet of construction equipment. This role maintains accurate inventory, prepares quotes, processes warranty claims, and builds productive relationships with customers and vendors. 

Shift: Monday-Friday 6:30am-4:00pm

Hammer & Steel provides competitive wages, a generous benefit package and the chance to work with great people.

Key Responsibilities

· Provide customers and the service department with accurate information about parts, including availability, pricing, features, compatibility, and benefits.

· Identify the correct parts for equipment using manufacturer catalogs, parts databases, equipment serial numbers, and other available resources.

· Build and maintain professional relationships with customers and vendors through phone, email, and in-person communication.

· Support parts sales by understanding customer needs, recommending suitable options, preparing quotes, and following up on requests.

· Monitor parts pricing, inventory levels, sales activity, and other relevant data to support accurate quoting and effective inventory management.

· Prepare customer quotes and process parts orders accurately and promptly.

· Order, receive, inspect, stock, and ship parts inventory; resolve discrepancies or damaged and incorrect shipments as needed.

· Maintain an organized, clean, and safe parts department, ensuring parts are properly labeled, stored, and easy to locate.

· Track inventory levels and communicate replenishment needs to help maintain appropriate stock availability.

· Process and track parts warranty claims, ensuring required documentation is complete and claims are followed through to resolution.

· Coordinate with the service department, vendors, and customers to address parts availability, order status, returns, and warranty questions.

· Organize and conduct the annual physical inventory, including preparation, counting, reconciliation, and reporting of discrepancies.

· Follow company procedures for purchasing, inventory control, shipping, returns, and recordkeeping.

· Perform other related duties as assigned.

 Compensation & Benefits

- Highly competitive wages: $25 - $30 per hour based on experience

- Medical, Dental, Vision, and Short-term disability insurance

- Generous company funded Profit Sharing Plan

- 401K with company match

- Paid time off (PTO), Seven (7) Company Paid Holidays, and Paid Sick Leave

- Company paid Life, Long Term Disability, and AD&D insurance

- $200 per year work boot/ safety shoes allowance

- Company provided uniforms and laundering services

Skills and Qualifications

· High school diploma or equivalent preferred.

· Experience in parts sales, inventory control, customer service, or a related field preferred.

· Familiarity with construction equipment, heavy machinery, or equipment parts is an advantage.

· Comfortable using computers and learning inventory, point-of-sale, or parts-catalog systems.

· Strong communication, customer service, organization, and problem-solving skills.

· Accurate data-entry and recordkeeping habits, with strong attention to detail.

· Ability to manage competing priorities and follow up on customer and vendor requests.