Polaris Direct | Hooksett, NH | On-site

Be the welcoming first impression of Polaris Direct.

Are you organized, approachable, and comfortable keeping things moving when the phone rings and visitors arrive? Polaris Direct is seeking a Receptionist to support our front office and help create a professional, welcoming experience for everyone who calls or visits.

Reporting to the Controller, you’ll handle calls, greet guests, coordinate mail and shipments, and provide administrative support. You’ll also play an important role in maintaining a secure workplace by following visitor check-in and access procedures.

What You’ll Do

• Answer and direct incoming calls using our phone and paging systems.
• Welcome visitors, notify employees of their arrival, and manage visitor identification, sign-in records, and badges.
• Monitor front-office activity and promptly report security concerns.
• Sort and distribute incoming mail, process outgoing mail, and prepare shipping labels.
• Maintain telephone lists, front-office logs, and an organized reception area.
• Monitor kitchen and office supplies and communicate replenishment needs.
• Provide administrative and clerical support to Finance and other departments.
• Handle confidential information carefully and follow Company security procedures.

What You’ll Bring

• One to two years of receptionist, customer service, front-desk, or administrative experience preferred.
• A professional, courteous manner and strong communication skills.
• Attention to detail and the ability to stay organized while handling interruptions.
• Comfort balancing calls, visitors, and administrative tasks while maintaining front-desk coverage.
• Proficiency with Microsoft Office and a willingness to learn new systems.
• Good judgment, dependability, and the ability to remain composed in unexpected situations.
• A commitment to confidentiality, teamwork, and established procedures.

About Polaris Direct

Founded in 2003 as a woman-owned company, Polaris Direct is a nationally acclaimed direct marketing services and printing company specializing in high-volume, personalized campaigns for Fortune 500 companies and agencies. Our team brings together print, data, and multichannel marketing services to help clients deliver effective campaigns.

If you enjoy helping people and keeping an office running smoothly, we encourage you to apply.