Cape & Coast Bank is seeking a System & Databricks Administrator to join our Information Systems team. This role is responsible for supporting and maintaining the Bank’s enterprise applications, databases, and cloud-based environments, with a focus on system reliability, security, and operational efficiency. The ideal candidate brings strong technical and problem-solving skills, experience with Azure and Databricks, and an interest in improving systems and processes that support the Bank’s day-to-day operations.

Overview:
If you enjoy working across technology platforms, troubleshooting complex issues, and finding opportunities to make systems work better, we invite you to explore this opportunity. Under the direction of the Information Systems Manager, the System & Databricks Administrator is responsible for the day-to-day administration, monitoring, support, and operational stability of assigned enterprise business applications, databases, and cloud-based environments. This role serves as the primary operational administrator for assigned applications, provides end-user support, and ensures the stability, availability, and security of both on-premises and cloud-based systems, including Microsoft Azure and Databricks.  

Essential Responsibilities:

• Serves as technical support liaison with individual business units and vendors.
• Supports and maintains enterprise applications (including banking-related software) ensuring availability, upgrades, and compliance with vendor requirements.
• Troubleshoots software, database, and application issues; isolates and resolves root causes.
• Monitors and maintains Azure cloud resources, ensuring proper configuration, performance, and security.
• Administers Databricks environments, including workspace configuration, user access, cluster management, job scheduling, monitoring, and routine troubleshooting.
• Ensures integrity of application data repositories (databases, flat files, cloud storage).
• Supports the implementation of new or modified applications and integrations through operational requirements, testing, configuration, documentation, and production handoff; escalate material development and architectural work as appropriate.
• Supports batch and real-time interfaces with outside systems through operational monitoring, data validation, failure resolution, and escalation of material mapping or development changes.
• Monitors and adjusts daily, nightly, midmonth, and end-of-month processes; maintains logs of required activities and ensures timely completion of reporting tasks.
• Monitors and supports production file-transmission processes, including scheduled transfers, failure resolution, routine changes, and vendor coordination.
• Provides support for end-users regarding application, network, and mainframe issues.
• Develops and delivers routine reporting and data extracts for business units using SQL, Azure, or Databricks tools; route material reporting development through the established backlog and governance process.
• Monitors vendor system release notifications; test, plan, and implement software updates and critical patches.
• Performs changes to system configurations (e.g., deposit/loan rates) as required by business needs.
• Identifies and implements minor automation and operational process improvements; route material enhancements and new development through the established backlog and governance process.
• Ensures all activities comply with applicable regulatory and security standards.
• Performs other related duties as assigned.

Our history of success and commitment to exceptional customer service starts with our employees and we are seeking candidates who share our vision of excellence and distinction. In addition to working with our engaged and exceptional team members, the successful candidate will be provided with competitive salary and outstanding benefits that include health dental and vision insurance, generous 401(k) match and tuition reimbursement. Member FDIC. Member DIF. Equal Opportunity Employer.

Competencies

• Communication – Strong verbal and written communication skills; ability to interact effectively with colleagues and vendors.
• Professionalism – Consistent professional appearance and demeanor.
• Analytical Thinking – Strong problem-solving, organizational, and conceptual skills.
• Flexibility – Adaptable to new systems, emergencies, and changing priorities.
• Time Management – Ability to prioritize, complete multiple tasks and projects in a timely manner, and work independently with minimal supervision

Qualifications

Education and/or Experience

•  Bachelor’s degree in computer science, Information Systems, or a related field preferred. An associate’s degree combined with significant relevant experience will also be considered.
• Two to four years of experience supporting enterprise applications and IT systems.
• Hands-on experience with Microsoft Windows Server environments, relational databases, and web applications.
• Experience administering Microsoft Azure resources, including resource management, security, monitoring, and cost optimization. Azure Administrator Associate certification, AZ-104, or equivalent experience preferred.
• Experience administering Databricks environments, including workspace configuration, cluster management, user access, and integrations. Databricks certification preferred.
• Familiarity with banking and financial applications, including account opening, lending, risk management, document management, and reporting, preferred.
• Knowledge of hardware, networking, and cloud infrastructure.
• Ability to maintain confidentiality while demonstrating professionalism and discretion.

Physical Requirements

Ability to lift and carry up to 25 pounds occasionally.