Job Title: Facilities Lead Technician

Job Classification: Classified / Non-Instructional – Facilities Working Supervisor

Reports To: Operations Manager

Work Schedule: Calendar Year (12 Months); occasional evenings, weekends, and emergency response as required)

GENERAL DESCRIPTION

The Facilities Lead provides hands-on leadership for daily building maintenance, repairs, custodial coordination, vendor support, and facilities operations across the Career Academy Network of Public Schools (CANOPS). Reporting to the Operations Manager, this position serves as the primary field-level supervisor of the Network's facilities team. The Facilities Lead is responsible for assigning work, monitoring productivity, inspecting completed repairs, coordinating on-site contractors, and ensuring buildings remain safe, clean, functional, and ready for students and staff.

As a working supervisor, the Facilities Lead spends the majority of the workday performing maintenance, visiting campuses, supervising employees, and responding to building needs. The position also serves as the initial facilities responder for urgent building failures and supports preventive maintenance planning, project execution, and operational accountability.

QUALIFICATIONS

• High school diploma or equivalent required; technical training, trade certification, or apprenticeship preferred.
• Minimum five years of experience in building maintenance, facilities operations, construction, or related skilled trades preferred.
• Previous experience as a lead technician, crew leader, or maintenance supervisor preferred.
• Working knowledge of plumbing, electrical, HVAC, carpentry, roofing, mechanical systems, and general building repairs.
• Ability to diagnose maintenance concerns, perform repairs within qualifications, and identify when specialized contractors are needed.
• Demonstrated ability to supervise employees, organize assignments, and manage maintenance priorities across multiple locations.
• Familiarity with preventive maintenance, work-order tracking, equipment operation, and workplace safety procedures.
• Strong communication, organization, troubleshooting, and time-management skills.
• Valid driver's license and ability to meet CANOPS driving requirements.
• Ability to perform essential physical job functions, with or without reasonable accommodation.

PRIMARY RESPONSIBILITIES

A. Daily Facilities Maintenance & Building Operations

• Perform and coordinate daily maintenance, troubleshooting, repairs, and general building upkeep across Network campuses.
• Conduct routine building inspections to identify maintenance concerns, safety hazards, and equipment service needs.
• Perform general repairs involving plumbing fixtures, lighting, doors, locks, carpentry, hardware, furniture, and other building components.
• Troubleshoot HVAC, electrical, plumbing, and mechanical concerns within demonstrated qualifications, coordinating specialized service when necessary.
• Maintain knowledge of building layouts, critical systems, utility shutoffs, access points, and equipment locations.
• Ensure maintenance work is completed safely, professionally, and in accordance with established quality standards 

B. Facilities Crew Supervision & Accountability

• Provide direct daily supervision and work direction to two assigned facilities maintenance employees.
• Assign and prioritize work based on urgency, campus needs, employee capabilities, and available resources.
• Monitor productivity, inspect completed work, and ensure timely completion of assigned maintenance tasks.
• Provide hands-on training, technical guidance, and constructive feedback to assigned employees.
• Coordinate staffing needs and communicate performance concerns, attendance issues, and resource limitations to the Operations Manager.
• Maintain an accountable, professional, and productive work environment while actively participating in maintenance work.

C. Work-Order Management & Project Completion

• Monitor and prioritize maintenance requests through the Network's centralized work-order system.
• Assign work orders, establish completion timelines, and track progress through resolution.
• Document completed repairs, materials used, outstanding concerns, and necessary follow-up.
• Communicate delays, unresolved requests, and specialized service needs to the Operations Manager.
• Identify recurring maintenance issues and recommend corrective actions to prevent repeated problems.

D. Custodial Coordination & Building Cleanliness

• Serve as the primary field-level contact for assigned custodial personnel and contracted service providers.
• Conduct routine inspections of building cleanliness, restrooms, common areas, and other assigned spaces.
• Monitor custodial service quality, communicate deficiencies, and ensure appropriate corrective action.
• Coordinate custodial support for school events, emergency cleanup, and seasonal maintenance needs.
• Support planning and execution of deep cleaning during summer and other school breaks.
• Escalate recurring custodial concerns or service deficiencies to the Operations Manager.

E. Vendor & Contractor Coordination

• Serve as the primary on-site contact for facilities contractors, service technicians, and maintenance vendors.
• Coordinate authorized building access, roof access, equipment access, and utility information needed for scheduled work.
• Provide field-level support for HVAC, plumbing, electrical, roofing, snow removal, grounds maintenance, and other contracted services.
• Monitor contractor activity, inspect completed work when appropriate, and report unresolved concerns.
• Document vendor visits, service performed, and recommended follow-up; refer additional costs or scope changes to the Operations Manager for approval.

F. Preventive Maintenance & School-Break Projects

• Execute preventive maintenance activities according to the Network's established maintenance calendar.
• Conduct routine equipment inspections, document service needs, and identify potential repairs or replacement priorities.
• Support seasonal building readiness, including winterization, heating and cooling transitions, snow and ice preparation, and summer maintenance.
• Coordinate crew assignments and on-site vendor support for repairs, painting, deep cleaning, and improvement projects during school breaks.
• Monitor project progress, communicate delays, and participate in building readiness inspections before students and staff return.

G. Emergency Response & Facility Safety

• Serve as the initial facilities responder for urgent building concerns, including water leaks, plumbing failures, HVAC interruptions, electrical issues, roof leaks, and storm damage.
• Assess emergencies, take appropriate protective action within training and authority, and promptly notify the Operations Manager.
• Coordinate on-site support for emergency contractors, utility providers, and authorized responders.
• Maintain knowledge of emergency shutoffs, critical building systems, access procedures, and emergency service contacts.
• Document significant incidents, corrective actions, and required follow-up.
• Participate in established after-hours emergency coverage procedures as assigned.

What We Offer:

• Opportunities to make a meaningful impact on student success and educational outcomes.
• Collaborative, mission-driven work environment.
• Professional development and ongoing learning opportunities.
• Comprehensive benefits package.
• The chance to contribute to an organization committed to excellence in education.

Essential Skills and Abilities:

• Must demonstrate foundational professionalism, including consistent attendance, punctuality, adherence to school policies and procedures, and strong employability skills. These are considered essential, non-negotiable expectations of the role.

EQUAL EMPLOYMENT OPPORTUNITY

CANOPS is an equal opportunity employer. All qualified applicants receive consideration in accordance with applicable law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.