Behavioral Health Technician (BHT)

Reports To: Lead BHT, Program Director, Director of operations

Employment Type: Full-Time 

Position Summary

The Behavioral Health Technician (BHT) supports clients through detoxification and residential treatment for substance use and co-occurring mental health disorders. The BHT ensures a safe, therapeutic environment, providing emotional support, structure, and supervision in alignment with facility policies, regulatory standards, and individualized treatment plans. 

Essential Duties & Responsibilities

• Client Care & Support 
• Monitor and assist clients during detox and residential phases to ensure safety, comfort, and adherence to clinical guidelines. 
• Observe client behavior and physical condition; promptly report changes or incidents to nursing and clinical staff. 
• Support clients with daily routines, hygiene, and activities of daily living (ADLs). 
• Assist with admissions, orientations, room assignments, and discharges. 
• Model healthy boundaries and positive interpersonal communication. 

Safety & Compliance

• Conduct rounds (ObservSmart), head counts, and environmental safety checks per protocol. 
• Respond to crises or behavioral escalations using de-escalation techniques. 
• Maintain confidentiality and adhere to HIPAA, DCF, and facility regulations. 
• Ensure compliance with all safety and accreditation standards. 

Documentation & Communication

• Accurately document observations, interactions, and activities in EMR systems. 
• Complete incident reports, shift notes, and behavior logs promptly. 
• Communicate effectively with nursing, clinical, and administrative staff. 
• Attend staff meetings, trainings, and supervision as required. 

Program Support

• Monitor or assist with educational, recreational, or recovery groups. 
• Escort clients to activities, appointments, airports, facilities 
• Maintain cleanliness and order in residential and common areas. 
• Support implementation of client treatment plans. 

Qualifications

• Education & Experience 
• High School Diploma or GED preferred 
• Minimum one (1) year experience in behavioral health, substance use, or residential care preferred. 
• Knowledge of detox and recovery processes, trauma-informed care, and relapse prevention. 

Licensure / Certification

• Valid Driver’s License (clean record for transport duties). 
• Current CPR and First Aid Certification 
• CPI or equivalent crisis intervention training preferred. 

Skills & Abilities 

• Strong interpersonal and communication skills. 
• Reliable documentation and organizational abilities. 
• Ability to stay calm in crisis situations. 
• Compassionate, ethical, and client-centered approach to care. 
• Proficient with EMR systems and Microsoft Office Suite. 

Physical Requirements 

• Ability to lift up to 25 lbs. 
• Must be able to stand, sit, or walk for extended periods. 
• Must be able to respond quickly to emergencies. 

Work Environment

• Detox and residential treatment setting. 
• Exposure to individuals experiencing withdrawal or emotional distress. 
• Must be available for flexible scheduling including evenings, weekends, and holidays. 

I have read and understand the duties, responsibilities, and expectations described in this job description. I understand that this document is intended to describe the general nature and level of work expected and is not an exhaustive list of all duties or responsibilities.