Job Description Statement:

Support Block Imaging in meeting contractual commitments, delivering outstanding customer experiences, and maintaining accurate internal documentation. Provide comprehensive administrative support across all departments—with an emphasis on Service and Sales—while building strong relationships, improving system efficiency, and ensuring smooth, reliable daily operations.

Culture Fit:

Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Essential Job Duties:

• Streamline and support processes to ensure contracted commitments are executed accurately and efficiently.
• Create, implement, and manage customer and vendor contracts within Salesforce and internal systems.
• Coordinate with internal teams to complete required administrative tasks and maintain accurate records.
• Communicate professionally with customers, vendors, and Block Imaging team members while building strong working relationships.
• Perform reporting, data management, and additional duties as assigned to support smooth operations.
• Other duties as assigned.

Role Competencies:

• Solution-oriented, adaptable, and confident in resolving issues with maturity and sound judgment.
• Strong organizational skills with excellent attention to detail, prioritization, and multitasking ability.
• Analytical thinker with initiative and critical-thinking skills to evaluate needs and identify effective options.
• Exceptional written and verbal communication skills, committed to delivering high-level customer service.
• Proficient in Microsoft Office tools with preferred experience in Salesforce or similar CRM platforms.

Experience and Education Requirements:

Preferred Experience

• One (1) year of administrative experience in a business-to-business (B2B) setting or equivalent.

Education (or equivalent experience)

• High School Degree with post-high school education in sales or administrative services. Bachelor’s Degree preferred. Coursework in business, major or minor, preferred.

Preferred Certifications

• N/A

Travel Requirements:

n/a

Physical and Environmental Requirements:

Team Members must be able to perform the essential functions of the position with or without reasonable accommodation. For questions, contact Human Resources.

This role may involve

• Ability to remain in a stationary position for extended periods.
• Frequent typing.
• Ability to communicate effectively, including speaking, hearing, and reading.
• Occasional movement within the office.
• Lift up to 10 pounds.
• Standard office setting with moderate noise level.
• Regular use of computers, phones.
• Work is primarily performed indoors in a climate-controlled environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

This job description is intended to describe the general nature and level of work being performed. It is not a contract. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. leadership reserves the right to assign or reassign duties and responsibilities at any time.

Block Imaging Parts & Service is an Equal Opportunity Employer

Block Imaging is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. Block Imaging is committed to providing reasonable accommodations to individuals with disabilities. If you need assistance during the application or interview process, please contact HR.