Docupace is hiring a Senior Project Manager for a remote role within the US. Please note: this role is open to US-based candidates only. We are not able to offer visa sponsorship of any kind, including OPT.
Summary of Position:
The Senior Project Manager manages professional services software delivery for multiple complex enterprise projects throughout the project life cycle. The project life cycle is from kick-off until go-live and throughout the post-live transition period. Leading cross-functional collaboration, the Senior Project Manager ensures client configurations, data migrations, and integrations are delivered on time, on budget, and to a high-quality standard.
As a Docupace Senior Project Manager, you will maintain excellent communication with all levels of the organization, both internally and externally, to ensure smooth running of all your projects. You will be responsible for representing the Customer Care and Delivery organization in a mature and organization-focused manner, projecting a professional image.
Essential Duties/Responsibilities:
- Maintain a strong, professional relationship with all assigned Docupace clients
- Know the client’s objectives in leveraging Docupace for its organizational goals and collaborate with sales and account management to deliver success for the client
- Continuously expand industry and product knowledge - approaching project engagements as a trusted partner and advisor
- Lead multiple complex enterprise projects
- Drive cross-functional collaboration with Business Analysts, Engineers, and QA to keep the workstreams aligned around successful delivery
- Maintain accurate project schedules that reflect the work effort necessary to deliver successfully
- Provide timely project status reports and ensure that all reporting systems are updated at a minimum of weekly
- Facilitate project planning, meetings, reviews, retrospectives, sprint and release planning, demos, and other
- Develop and support others in creating estimates, both high-level and detailed, for project work, schedule, cost, and resources.?Build the overall release or project plan and manage resources and deliverable dependencies
- Identify, secure, and coordinate implementation of internal and external resources and expertise as appropriate to achieve project objectives; negotiate changes in project resources as necessary to achieve objectives and timelines
- Ensure that all projects are proceeding according to timelines, meeting targets and expectations, and adhering to established PMO practices and methodologies.
- Aggressively manage project change to ensure that your projects meet prioritized deliverable, time, and cost commitments
- Manage and report on project risk; ensure that risks are identified and managed proactively; develop and implement risk management plans including mitigation activities. As a Senior Project Manager, you are responsible for early risk identification and progressively independent mitigation.
- Proactively lead discussions to mature Agile Project and Project Management methodologies, processes, and procedures that will support the Company's short- and long-term goals
- Collaborate with functional areas through the life cycle of the project
- Demonstrate your ability to use enterprise project tools effectively to execute projects, deliver status, manage capacity, and project budgets
- Ability to travel to client sites as needed
- Act as a mentor and/or trainer to new team members or non-senior members of the team
Minimum Education and Experience:
- Bachelor’s degree and/or equivalent experience
- 5+ years of Software Implementation/Information Technology experience; 5+ years as a Senior Project Manager
- 5+ years of experience working in Agile/Kanban
- 5+ years of managing multiple complex enterprise project initiatives
- Project Management experience within Financial Services or Wealth Management Industry preferred
- PMP certification or equivalent preferred
- Experience using monday.com and Jira helpful
Knowledge, Skills and Abilities:
- Strong track record of delivering projects on time, on budget, and with high client satisfaction scores
- Excellent client-facing communication skills, with the ability to manage stakeholders at varying levels of technical fluency
- Proven ability to develop and maintain strong professional relationships
- Proven delivery track record and project management skills; ability to organize multiple complex projects, strong attention to detail, and the ability to lead highly complex and visible initiatives
- Demonstrated ability to work in a fast-paced organization with aggressive project technology, feature, and schedule goals
- Understanding of?Agile software development methodologies, values, and procedures
- Project budgeting skills
- Proven communication skills; both written and oral with technical and non-technical staff, all levels of management
- Proven team-building skills with technical and non-technical staff
- Excellence in leadership and coaching toward high performance, by example and direction
- Integrity, accountability, professionalism, honesty, self-confidence, respect, and conviction
- Strong organizational skills and comfort managing ambiguity and shifting priorities
Travel: Estimated % of time required to travel – 25% or less