Responsible for all the foundation applications utilized within the revenue cycle operations. Assists with providing focus and direction to the activities of the Revenue Cycle Management team by providing analysis, monitoring operations and/or developing and maintaining the systems utilized in patient accounting operations. Acts as liaison between internal and external customers involved with revenue cycle management. Oversees training and education required on the computer systems, policies and procedures with regard to revenue cycle activities. Ensures compliant revenue cycle operations. Manages, coordinates and champions multiple revenue cycle initiatives across the organization to improve processes. Collaborates with revenue cycle team members and vendors to prepare performance metrics and analysis. Discovers opportunities for process improvement through reviewing performance metric reports and collaborating with other department leaders; articulates the business case for such changes. Designs, implements and evaluates improvements aimed at increased efficiency; supports the assessment of current revenue cycle functions. Recommends organizational standardized policies and procedures based on industry best practices incorporating change management principles and delivering high quality results. Supports the annual planning process to establish objectives and performance measures that gauge the effectiveness and efficiency of organizational strategies. Works with other revenue cycle leadership to develop performance measures for staff in various areas.