Position Summary

The Mortgage Market Leader is responsible for leading and growing the Bank’s mortgage sales and originations within the assigned market. This role may be structured as a producing manager or origination leader/influencer with a quality following. The ideal candidate will drive mortgage production and ensure exceptional customer experience while maintaining compliance with all regulatory and bank lending policies. This is a great opportunity for someone desiring advancement into a mid-level management role. Candidates should be experienced in working with bank personnel for cross-selling opportunities and co-hosting community initiatives to expand relationships and brand presence in the market. 

Key Responsibilities

Leadership & Management

• Lead origination efforts through personal production, while developing a small origination team to increase local market share. 
• Oversee established builder relations that already exist within market.
• Partner with division leadership and bank personnel for mortgage growth, market penetration and profitability

Business Development & Market Growth

• Build and maintain strong relationships with real estate professionals, builders, community organizations, and referral sources to generate mortgage business.
• Identify and pursue opportunities to expand the Bank’s mortgage presence within the assigned market.
• Represent the Bank at community and industry events to promote brand awareness and generate business leads.
• Develop marketing strategies and partnerships to drive loan origination volume and enhance customer engagement.

Production (if producing manager or origination leader)

• Originate residential mortgage loans in compliance with Bank and regulatory guidelines.
• Guide borrowers through the loan process from application to closing, providing exceptional service and communication.
• Maintain a strong understanding of current market conditions, mortgage products, and underwriting standards.

Operational Oversight & Compliance

• Ensure all mortgage operations and originations adhere to regulatory requirements, investor guidelines, and internal policies.
• Collaborate with underwriting, processing, and closing teams to maintain operational efficiency and service excellence.
• Monitor performance metrics, production reports, and pipeline data to identify trends and opportunities for improvement.

Coaching & Performance Management

• Provide ongoing coaching, training, and performance feedback to team members.
• Support professional development and succession planning within the mortgage department.
• Partner with HR and senior leadership on recruitment, retention, and performance management initiatives.

Any other duties and responsibilities as assigned.

Compensation & Structure

This position may be structured as:

• Producing Manager: Combination of personal production and leadership responsibilities.
• Origination Leader: Primarily focused on high-level production and business development, with limited management duties.

Compensation and incentive plans will be commensurate with the role structure and experience.

Working Conditions

• Full-time position, typically Monday through Friday, with flexibility required to meet production goals, attend networking events, or accommodate customer schedules outside of normal business hours.
• Moderate travel within the assigned market; occasional travel for meetings and events.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Qualifications

• Bachelor’s degree in Business, Finance, or a related field preferred; equivalent experience considered.
• Minimum of 1 year of experience in mortgage lending, processing, or high-volume production role.
• Proven track record of success in mortgage sales, operations, or team leadership.
• Strong understanding of mortgage products, secondary market guidelines, and regulatory compliance.
• Excellent communication, interpersonal, and relationship management skills.
• Demonstrated ability to build high-performing teams and drive business growth.