Every charter operator wants to be the first call a broker makes.

But that kind of loyalty doesn't happen by accident.

It's built through relationships. Consistent communication. Showing up when it matters. Knowing what brokers need before they ask. And earning the kind of trust that turns one trip into years of repeat business.

That's where you come in.

As Director of Broker Relations, you'll be the face of Ventura Air Services within the charter brokerage community. You'll strengthen relationships with our existing broker partners, reconnect with brokers we haven't heard from in a while, and build new connections that create lasting business opportunities.

This isn't a traditional sales management role. You won't be managing a team, quoting trips, or setting charter prices. You'll be doing something just as important: building the relationships that keep our aircraft flying.

Some days you'll be catching up with a longtime broker over coffee. Some days you'll be at an industry event making new connections. Other days you'll be working alongside our charter sales team, reaching out to brokers who might have the perfect trip to fill a gap in our schedule.

You'll listen, follow through, solve problems, and make sure our broker partners know they have someone at Ventura who's always looking out for the relationship.

The aircraft get us in the conversation.

The relationships keep us in the business.

What's in it for you

We've built this role for someone who knows the private aviation industry, thrives on building relationships, and wants the freedom to make a meaningful impact without managing a team.

• Base salary of $110,000–$140,000 annually
• High-impact, senior-level individual contributor position reporting directly to the CEO
• Opportunity to strengthen and expand an established network of private aviation brokers
• Direct influence on broker loyalty, repeat business, and company growth
• Frequent opportunities to attend aviation events, conferences, and industry networking functions
• Autonomy to build relationships, develop outreach strategies, and bring new ideas to the table
• Collaborative leadership team that values initiative, relationships, and results
• Opportunity to grow alongside an expanding private aviation company

The benefits matter too:

• Medical, dental, vision, life, and disability coverage
• 401(k) with company match
• HSA and FSA options
• Employee discount marketplace and additional voluntary benefits
• Paid time off and company holidays

How you stand out

We're looking for someone who's naturally outgoing, genuinely enjoys connecting with people, and understands that successful broker relationships are built through trust, consistency, and follow-through.

You know the charter world. You understand what matters to brokers. And ideally, you already have relationships with people who will pick up the phone when you call.

• 5+ years of experience in private aviation sales, charter brokerage, broker relations, account management, or business development
• Established professional network within the private aviation brokerage community
• Strong understanding of the wholesale charter market, Part 135 operations, and broker-operator relationships
• Proven ability to build lasting business relationships, develop new accounts, and reengage inactive customers
• Exceptional communication, interpersonal, and relationship-building skills
• Comfortable initiating conversations, networking, and maintaining consistent outreach
• Ability to listen, understand concerns, and work collaboratively to find solutions
• Strong organizational skills and a commitment to following through on commitments
• Self-motivated, proactive, and comfortable working independently
• Willingness to travel frequently and occasionally accommodate broker needs outside traditional business hours
• Ability to balance multiple relationships, priorities, and opportunities without losing the personal touch

Preferred Experience With

• Avinode
• JetInsight
• Salesforce or comparable CRM platforms
• Charter brokerage or Part 135 charter operator environments
• Strategic account management and customer retention initiatives
• Aviation industry events, conferences, and broker networking

Your role in action

Be the Relationship

• Own and strengthen relationships with Ventura's top 20–30 charter brokerage accounts
• Build genuine connections through regular calls, meetings, visits, dinners, and industry events
• Get to know brokers personally, understand their business needs, and learn what matters most to them
• Stay connected even when there's no immediate trip to discuss
• Build the trust, consistency, and loyalty that keep Ventura top of mind when brokers need an aircraft

Bring Relationships Back to Life

• Reconnect with brokers who haven't booked with Ventura in a while
• Understand why business slowed down and identify opportunities to rebuild confidence
• Develop new relationships with charter brokers and strategic industry partners
• Help new broker partners become familiar and comfortable doing business with Ventura
• Turn introductions into lasting partnerships and occasional bookings into repeat business

Help Keep the Board Full

• Work closely with the Director of Charter Sales and charter sales team to identify opportunities to generate additional charter activity
• Reach out to broker relationships when the team has aircraft availability or gaps in the schedule
• Help connect the right brokers with the right charter opportunities
• Support the sales team in moving potential trips toward confirmed bookings through timely, relationship-driven outreach
• Keep communication flowing between broker partners and the charter sales team

You'll help create the opportunities. Our charter sales team will handle the quoting, pricing, and booking.

Be the Person Brokers Call

• Serve as a trusted relationship contact when brokers have questions, concerns, or feedback
• Check in regularly to understand how brokers feel about working with Ventura
• Listen carefully, take ownership of following up, and coordinate with the appropriate internal teams to resolve concerns
• Help protect valuable relationships when service challenges or unexpected situations arise
• Make sure brokers feel heard, supported, and confident that Ventura values their business

Get Out There & Represent Ventura

• Attend NBAA conferences, regional aviation shows, broker events, and industry networking opportunities
• Build new connections and strengthen existing relationships through face-to-face interaction
• Stay informed about market trends, competitor offerings, and what brokers are experiencing in the industry
• Bring valuable insights and feedback back to the charter sales team and leadership
• Help make Ventura a familiar, trusted, and preferred name throughout the charter brokerage community

Stay Connected & Keep Moving Forward

• Maintain organized records of broker communications, relationship history, preferences, and business opportunities
• Develop a consistent outreach strategy to ensure important relationships receive regular attention
• Track broker engagement, new partnerships, reactivated accounts, and relationship activity
• Share regular updates with leadership on broker feedback, opportunities, concerns, and relationship health
• Collaborate with the charter sales team to understand how broker outreach is contributing to repeat business and charter activity
• Look for new ways to strengthen relationships, improve the broker experience, and keep Ventura moving forward

Why we're amazing

Ventura Air Services is a family-owned Part 135 operator built on stability, driven by growth, and committed to doing things the right way. We are a family-owned aviation company that has experienced significant growth without losing sight of what matters most—our people. We work hard, move fast, support one another, and take pride in building something we're genuinely proud of.

We're big enough to offer opportunity and stability, yet small enough that your contributions are seen, your ideas are heard, and your work makes a real impact. At Ventura, relationships aren't just part of the business. They're how we do business.

And in this role, you'll have the opportunity to help shape those relationships for years to come.

Around here, you're not just another employee—you're part of where we're headed next.

APPLY NOW!