The RN is responsible for assisting the provider with direct patient care and assisting with office procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Identify self to internal and external customers by wearing identification badge at all times.
• Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently.
• Assist physician* with direct patient care in the office.
• Assist physician* with direct patient care and operative procedures in the operating room.
• Assist physician* on routine hospital rounds.
• Document nursing care in the office and operating room/hospital as appropriate.
• Prepare patient for physician* examination.
• Obtain patient medical, social and family history, drug allergies, current medications and vital signs.
• Set up and assist with office surgical procedures: remove sutures, staples, change dressings.
• Educate patient and family members regarding visit, examination, treatment and medications, to include side effects, procedures (including written pre-op and post-op care) and testing.
• Answer incoming telephone calls and 1) take message if appropriate and document 2) determine status of patient’s systems, and direct care accordingly, i.e. inform doctor if immediate care is needed, offer work-in versus routine appointment, and refer patient to emergency room for emergent issues.
• Schedule all surgical procedures on physician* schedule and with concerned facilities, assistant physicians*, etc.
• Schedule and inform patient of pre-operative x-rays and laboratory work. 
• Report laboratory and x-ray results to patient, after physician* instruction.
• Communicate prescriptions to pharmacy as appropriate. 
• Adjust schedules according to physician* request.
• Clean and sterilize instruments.
• Perform preparatory information and request authorization when appropriate.
• Anticipate departmental needs and improve office efficiency by assisting other staff as necessary.
• Complete office/hospital charge slips with appropriate diagnosis/CPT code and submit for data entry on a daily basis.
• Maintain all certifications necessary for hospital privileges.
• Be reachable via pager for any assigned on-call days.
• Other duties as assigned. 
• *Physician has the option to delegate this responsibility to a mid-level provider.

CORPORATE CULTURE RESPONSIBILITIES

• Follow established corporate and department-specific policies and procedures.
• Attend all corporate and department-specific required training.
• Uphold MCC’s Purpose, Values, and Vision.
• Abide by MCC’s Corporate Culture Responsibilities. 
• Perform other duties as may be assigned cheerfully and willingly.

 EDUCATION/EXPERIENCE REQUIREMENTS 

• Graduate of Registered Nursing program, with an Associate’s degree.
•  Two years clinical experience.
•  Must be licensed by the State of Florida as a Registered Nurse (RN) prior to hire and/or transfer into an RN position and maintain licensure throughout employment in this position.
•  Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification, in accordance with American Heart Association training.

KNOWLEDGE, SKILLS AND ABILITIES

• Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. 
• Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
• Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
• Familiarity with standard concepts, practices and procedures within nursing field.
• Compliance with hospital regulations and mandatory training/certifications.
• Displays computer proficiency (i.e. PC windows and MS Office environment) and ability to quickly learn new applications. Preferred ability of typing 40 cwpm 
• Proficient in use of English language both in written and verbal communication. 
• Must be able to communicate with individuals of varying socio-economic backgrounds.
• Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Professional demeanor and recognition of privacy considerations for patients and families.

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally)
• Standing/Walking: Occasionally; activity exists up to 1/3 of the time
• Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
• Ability to look at a computer screen for extended periods.
• Ability to perform constant repetitive hands and finger motions.
• Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
• Ability to perform physical labor, including, but not limited to: holding, stooping, kneeling and occasional lifting of up to 50 pounds without mechanical aid, for an extended period of time 
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Must exhibit stable work behaviors daily.
• Must possess adequate individual coping skills.
• Ability to remain calm and professional regardless of workload or time constraints. 
• Must be able to work under stress and remain calm and professional. 

WORK ENVIRONMENT

• Exposed to frequent and constant interruptions in daily functions/schedule. 
• Must be available to customers and staff throughout the day. 
• May be required to work extended hours to meet department needs.
• Clinical back office environment (occasional surgical environment)