Mission:

To guide those aging out of foster care and other vulnerable youth for successful transition to independence through housing, education, employment, and system if care coordination.

Position Objective:

This position is responsible for providing the first introduction to the services that FLITE Center offers to ensure that a youth’s need for services have been assessed. Once a youth’s needs are assessed, this position acts as a liaison between various internal departments, community providers and the youth for a seamless transition. Responsible for connecting, completing, and tracking referrals and that those clients are followed-up with. This ensures that no youth is left to navigate the system alone and that youth immediate emergency needs are identified.

Responsibilities:

• Manage client intake & eligibility screening, collection of youth data, client file creation, and data entry input across multiple database systems for various internal departments within the agency.

• Assist youth with making the transition to self-sufficiency by referring youth for FLITE Center’s education, employment, housing, health & wellness, emergency needs and other external community services as needed.

• Identify and arrange for youth to be linked to trainings and activities to fit program objectives that achieve positive outcomes for youth transitioning into adulthood.

• Provide personal and emotional support to youth by maintaining ongoing communications about upcoming events, activities, current and additional services, etc.

• Have ongoing knowledge of and maintain relationships with partner agencies and other community service providers to ensure ongoing knowledge of program offerings, intake/participation requirements and referral processes.

• Ensure that all of the data entry performed is accurate, detailed and done in a timely manner of/for program documentation and audit compliance.

• Develop, implement and oversee FLITE Center logistical processing and distribution of donations (food, electronics, furniture, household goods, clothing etc.).
• Receive and distribute incoming food pantry to the community and complete weekly/monthly reporting as needed

• Ensure goods are stored properly and maintained at the right temperature and have a thorough understanding of FIFO/LIFO food principals.

• Manage closet inventory to ensure appropriate quantities of items stocked.

• Collaborate with executive team to ensure that donations issued are properly recorded.

• Assist with agency event setup and breakdown as needed

• Experience working in a fast-paced environment while maintaining attention to detail

• Interpersonal skills are essential, as working as a team is vital to maintaining client level of service and donor satisfaction.

• Ability to problem solve quickly and prioritize daily tasks according to their importance

• Participate in current and new grant application processes and other funding processes, as applicable.

• Other duties as assigned by your supervisor or member of the leadership team. 

• Abide by the NASW Code of Ethics http://www.socialworkers.org/pubs/code/code.asp

Core Value Competencies:

• Passion: We believe every time is the right time to make a difference. We rise each day with excellence as our goal.
• Responsibility: We have integrity and commitment in everything we do.
• Respect: We treat everyone with dignity. We value all people and perspectives.
• Teamwork: We seek out creative ways of accomplishing our mission through open communication and collaboration with each other and our partners.
• Results: We achieve positive outcomes through perseverance and consistency

Qualifications:

• Must be able to pass a level 2 background check
• Bachelor’s Degree with 3 years’ experience in the human services field 
• Experience with working with teens and young adults is a must
• Willingness to be innovating and creative
• Knowledge of Broward County’s Social and Human Service System.
• Ability to communicate effectively and develop positive bonds with youth
• Flexible schedule required (Some nights and weekend hours may be occasionally required)
• Must have the communication and emotional skills to interact constantly, and to prompt, motivate and encourage a diverse group of people, which lacks poor work history/experience.  

Licenses and Other Requirements:

• High level of Computer skills required i.e. Excel, Word, PowerPoint, Outlook etc.
• High level of organizational skills
• Ability to work independently and as a team
• Maintain valid driver’s license, acceptable driving record & vehicle insurance coverage
• Ability to occasionally drive U-Haul style moving vehicles to coordinate emergency needs pick-up and deliveries.
• Access to suitable and reliable vehicle during work hours
• Excellent interpersonal skills
• Recognizing, respecting and responding to the unique, culturally defined needs of others served
• Carry out the mission, vision, and values of FLITE Center at all times.

Physical Demands

• Ability to maintain a high level of physicality for prolonged periods and working primarily standing
• Ability to lift up to 50 pounds - occasionally
• Reaching with hands and arms - regularly
• Stooping, kneeling, crouching - occasionally
• Walking – regularly

Language Skills:

• Ability to effectively communicate in English; both verbally and in writing. Additional languages preferred.