Job Summary

The Senior Project Manager leads complex, enterprise-wide initiatives and drives strategic business process improvements that enhance operational efficiency, organizational effectiveness, and financial performance. This role manages cross-functional projects, aligns stakeholders around business priorities, and champions organizational change to support EMS|MC's strategic objectives.

Serving as a senior-level contributor within the Project Management Office (PMO), this role exercises independent judgment in navigating competing priorities, resolving complex challenges, and influencing strategic decisions. The Senior Project Manager also contributes to PMO strategy, governance, and continuous improvement while mentoring less experienced project managers and promoting consistent, effective project delivery across the organization.

Major Responsibilities/Activities

• Support the development and execution of the PMO's strategic priorities, roadmap, operational goals, and continuous improvement initiatives.
• Lead enterprise-level capacity planning and resource tracking to forecast project needs, identify delivery constraints, and optimize resource allocation.
• Co-lead the development, implementation, and refinement of PMO governance frameworks, project management standards, templates, and reporting practices.
• Ensure major initiatives align with corporate strategy, compliance requirements, and executive priorities.
• Lead large-scale, complex, and cross-functional projects from initiation through completion, exercising independent judgment and accountability for successful delivery.
• Develop and maintain comprehensive project plans, including scope, schedules, milestones, dependencies, resource requirements, and deliverables.
• Proactively identify, assess, and mitigate project risks and issues, establishing appropriate escalation paths and contingency plans.
• Manage changes to project scope, timelines, and budgets by evaluating tradeoffs, assessing operational impacts, and communicating recommendations to stakeholders.
• Coordinate project testing and validation activities, including quality assurance, regression testing, and user acceptance testing, to ensure deliverables meet established business requirements and quality standards.
• Lead organizational change management efforts by assessing the people, process, and technology impacts of project implementations and developing appropriate communication, training, and stakeholder readiness strategies.
• Establish and monitor project success measures, including operational efficiencies, financial impacts, and realized business benefits, to evaluate outcomes and support continuous improvement.
• Partner with business leaders to develop and implement adoption strategies, address resistance to change, and monitor adoption metrics to support successful transitions and sustained operational improvements.
• Serve as a trusted advisor and primary liaison to executive sponsors, business leaders, external clients, and third-party vendors, facilitating alignment and resolving competing priorities.
• Prepare and present executive-level project updates, dashboards, and steering committee presentations highlighting project performance, risks, and strategic outcomes.
• Mentor and coach less experienced project managers, providing guidance on project delivery, stakeholder management, organizational change, and professional development.
• Delegate and oversee project workstreams as appropriate, balancing team development opportunities with project priorities and delivery risks.
• Support the PMO Director in overseeing PMO operations, strategic initiatives, and project delivery priorities, providing coverage as needed.
• Maintain current knowledge of project management methodologies, industry best practices, and emerging tools through ongoing professional development.
• Perform other duties as assigned. 

Required Education, Skills, & Experience

• Bachelor’s degree in Business Administration, Project Management, Management, Operations Management, or a related field, or an equivalent combination of education and experience.
• Six to eight (6-8) years of progressively responsible project management experience, including leading complex, cross-functional initiatives.
• Strong analytical and problem-solving skills, including the ability to assess business needs, define project requirements, and recommend process improvements.
• Experience managing project scope, schedules, resources, risks, and stakeholder expectations while supporting project governance, resource planning, and continuous improvement initiatives.
• Strong leadership, organizational, and decision-making skills, with the ability to influence stakeholders and navigate competing priorities.
• Excellent written and verbal communication skills, including experience preparing project documentation, executive presentations, and status reports.
• Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.

Preferred Education, Skills, & Experience

• Experience mentoring or coaching project managers or other project team members.
• Proficiency with project management tools such as Jira, Monday.com, or similar platforms.
• PMP or other comparative Agile project management certification(s). 

Working Environment

• The office environment is a controlled indoor setting with minimal exposure to adverse conditions. 
• Noise levels in the office are typically moderate and consistent with a standard office setting. 
• For employees approved to work in a hybrid or remote setting, a quiet, private workspace free from significant distractions is required to ensure productivity during work hours. 
• A reliable internet connection is required for hybrid/remote work. EMS|MC will provide necessary equipment, including a computer, monitor, keyboard, mouse and headset.

Physical Requirements

• Sitting: frequent and prolonged periods of sitting at a desk while working on a computer. 
• Communication: frequent and prolonged periods of speaking, listening, reading, and writing. 
• Fine motor skills: frequent use of hands for typing and operating a computer mouse. 
• Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items. 
• Travel: must be able to travel occasionally to attend required company meetings.

Pay: $80,000-$90,000 annually, with final compensation based on the candidate’s qualifications, experience, and business needs. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, paid time off and other benefits provided in accordance with applicable law. Visit https://emsmc.com/careers/ to explore our total rewards package.

Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at humanresources@emsmc.com.

The responsibilities and duties outlined in this job description are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship.

There is no anticipated closing date for applications; The role will remain open until filled.

Applicants must be authorized to work in the United States now and in the future; this role does not offer current or future visa sponsorship.