Open Education Programs & Engagement Coordinator

Department: Education

Schedule: Full-time, Non-Exempt

Reports To: Senior Manager of Open Education

Job Grade: Grade 3B

About ICP

The International Center of Photography (ICP) is the world’s leading institution dedicated to photography and visual culture. Through our exhibitions, education, public programs, and community outreach, we offer an open forum for dialogue about the power of the image. Since our founding in 1974, we have presented more than 700 exhibitions and offered thousands of classes, providing instruction at every level. Our new integrated center on the Lower East Side reunites our school and museum in one space to become the cultural anchor of Essex Crossing.

Position Summary

The Open Education Programs & Engagement Coordinator is a core role within the Open Education department at ICP, responsible for coordinating and supporting a broad range of programs and community initiatives. Key responsibilities include managing onsite and overseas collaboration scheduling, supporting instructor recruitment and curricula review, coordinating community and partnership events, and maintaining affiliate relationships. This role also leads the department’s newsletter, oversees micro-credentialing, and advises students on course selection and pathways. The position requires strong organizational skills, a collaborative spirit, and a genuine commitment to expanding access to photography and arts education.

Key Responsibilities & Competencies

Program Coordination & Scheduling

• Assist the Senior Manager of Open Education with developing and maintaining the Open Education term schedule, ensuring accuracy and efficiency, and review, check and edit database and term planning documents and spreadsheets as directed by the Faculty Liaison & Administrative Manager.
• Oversight of room scheduling with the specific goal of optimizing space utilization across the school.
• Implement the organization of Open Education overseas collaboration course scheduling (e.g., with Spéos, Paris, and others as they occur) including faculty assignment, curricula quality, logistics, budget tracking and reporting, student feedback and course wrap-up.
• Collaborate with the Senior Manager of Open Education on instructor outreach for scheduling semester programming.
• Alongside all Open Education staff support adjustments and updates to course schedules when needed, ensuring smooth transitions when modifications occur.
• Receive, review and facilitate (if space available) requests for special booking courses (individuals and groups), assist individuals with outlining bespoke course pathways, and develop bespoke courses for individuals or groups upon request.

Community Engagement and Partnerships

• Coordinate Open Education programming at community and partnership events, including collaborating with other ICP departments, tracking event expenditure against budgets, execution, and post event follow up.
• Schedule, coordinate, and create and upload to Hubspot, the Open Education newsletter, including writing texts, sourcing images, mailing lists, distribution, and reporting on use and success.
• Support Senior Manager of Open Education in identifying and cultivating new community opportunities and partnerships that enhance Open Education programming, expand access and support the mission of ICP .

Instructors and Affiliates

• Help research and identify new instructors who align with ICP’s mission and education goals.
• Collaborate with the Senior Manager on course curricula review and revisions, course updates and distribution, and associated updates to course online texts; run the curricula review planning calendar, and coordinate staff and any instructor participation.
• Maintain academic Affiliates relationships, class uses, semester planning, reporting and billing.
• Collaborate with Development on forthcoming corporate affiliates, as related to Open Education courses and events, and development of these relationships and course use.

Student Support and Engagement

• With other Open Education staff, advise students on course selections and placement in all Open Education course offerings via phone, online or in-person.
• Facilitate all Open Education micro-credential (badges), tracking use, coordinating new designs and microdata as required, and distribution.
• Monitor the CRM platform HubSpot, align targeted student outreach with Open Education goals, coordinate details with Marketing, and monitor student engagement.

Additional Responsibilities

• Attend departmental and interdepartmental meetings as needed.
• Collaborate with Senior Manager on budget creation and tracking for work components within this position.
• Respond to relevant student and instructor inquiries with a high level of professionalism and customer service.
• Provide texts and image suggestions for job related component within marketing, website, print, and other visibility outlets as needed.
• Conduct facilities tours for prospective students as needed.
• Remain current in the fields of photographic and arts education, as well as trends in Open Education programming.
• Support the Open Education team with the development of comparative analyses of peer institutions’ programs and tuition to inform pricing and program strategy.
• Other duties as assigned.

Education Qualifications

• B.A. degree required; higher degree preferred.

Experience Qualifications

• 3+ years of education and/or museum experience with increasing responsibilities.
• Strong interpersonal and people skills, with the ability to build positive relationships.
• Exceptional verbal, written and listening communication abilities.
• Proficiency with computer applications, including word processing, databases/CRM, and Excel; Prior experience with educational databases preferred.
• Solid time management and planning skills with keen attention to detail.
• Excellent administrative and organizational skills, with strong follow-through on tasks and projects.
• Knowledge of photography strongly preferred; hands-on photography skills a plus.
• Experience working collaboratively as part of a team.

Working Conditions

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• While performing the duties of this Job, the employee is regularly required to sit and talk or hear.
• The employee is occasionally required to stand and use hands to finger, handle, or feel and reach with hands and arms.

Compensation and Benefits

• Compensation Range: $28.21 - $32.82 per hour 
• ICP offers a comprehensive benefits package for eligible part-time employees, including:
• Medical, dental, and vision coverage (with employer contributions and HRA support, where eligible)
• Employer-paid life insurance, short- and long-term disability, and Employee Assistance Program
• 403(b) retirement plan with employer match of up to 5% after one year of eligible service
• Pre-tax commuter benefits and flexible spending accounts
• Paid sick leave and applicable paid holidays
• Free or discounted museum admission, staff discounts, and access to employee perks programs
• Professional development opportunities, including tuition-free ICP courses and discounted education programs for employees and eligible dependents

Application Process

Applications will be accepted and reviewed on a rolling basis. Interested candidates are encouraged to apply early, as qualified applicants may be contacted for interviews before the posting period closes.

The International Center of Photography is committed to equal opportunity employment. We believe that diversity, equity, and inclusion are values that are integral to offering an open forum for dialogue around photography and visual culture that is open to all.