About CAKE Mortgage
CAKE Mortgage is a cutting-edge wholesale mortgage lender specializing in Non-QM products. We're redefining the lending experience through innovative programs, streamlined processes, and a commitment to speed and precision. As we continue to grow, we're looking for forward-thinking professionals who thrive in fast-paced, collaborative environments.
Position Summary
The Vice President of Sales leads an assigned sales organization and is responsible for driving production growth across CAKE Mortgage’s wholesale and correspondent channels. Reporting to the Executive Vice President of Sales, this leader recruits, develops, and manages a high-performing team of Account Executives, oversees broker account allocation, and serves as the primary senior relationship contact for assigned mega-broker accounts.
The Vice President of Sales owns production and revenue results for their assigned region or sales team and partners closely with internal teams to support effective execution from pricing through funding while maintaining operational and credit integrity.
Key Responsibilities
Recruitment, Team Leadership & Performance
- Recruit Account Executives to support team growth, including identifying candidates, conducting interviews, and partnering with Human Resources throughout the hiring and onboarding process.
- Build, coach, and scale a high-performing sales team focused on production, growth, and profitability.
- Train, manage, and develop Account Executives assigned to the team.
- Establish clear production goals and performance expectations and hold team members accountable for results.
- Provide ongoing coaching, feedback, and development plans to address performance gaps and support continued growth.
- Serve as a subject matter resource for team members and coordinate with internal partners to obtain accurate guidance and solutions when needed.
Account Allocation & Growth
- Distribute approved broker accounts and leads among team members based on business needs and growth opportunities.
- Oversee account optimization across the team, including quarterly reviews of account activity and reassignment of dormant accounts, as appropriate.
- Conduct monthly book-of-business reviews with each Account Executive to evaluate engagement, identify growth opportunities, and develop business development strategies.
- Develop and execute sales strategies, monitor key performance metrics, and provide accurate production forecasting.
Strategic Broker Relationships & Company Representation
- Serve as the primary senior relationship contact and representative of CAKE Mortgage for assigned mega-broker accounts.
- Partner with Account Executives to strengthen and grow strategic broker relationships and develop new broker partnerships.
- Identify client needs and position appropriate CAKE Mortgage products within established company guidelines.
- Maintain current knowledge of industry trends, investor guidelines, competitive activity, and market shifts.
- Ensure a high level of service and responsiveness is delivered to brokers and lending partners.
- Represent CAKE Mortgage at trade shows and industry events and participate alongside Account Executives in client meetings, presentations, and educational sessions.
Escalations, Exception Coordination & EPO/EPD Oversight
- Serve as the team’s primary point of contact for escalated broker and loan-related matters.
- Evaluate and facilitate exception requests within established policies, guidelines, and approval authority.
- Ensure the team actively manages Early Payoff (EPO) and Early Payment Default (EPD) matters, including timely broker follow-up and coordination with appropriate internal stakeholders.
- Support negotiation and resolution efforts within established authority and approval requirements.
- Partner closely with internal teams to support smooth execution from pricing through funding while maintaining operational and credit standards.
- Perform other related duties as required and assigned.
Supervisory Responsibilities
This position has direct supervisory responsibility for assigned Account Executives. Responsibilities include assigning and directing work, establishing production goals, monitoring performance against established expectations, coaching and developing team members, and ensuring appropriate coverage of broker relationships.
All supervisory responsibilities are carried out in accordance with CAKE Mortgage policies and procedures, applicable law, and in partnership with Human Resources.
Education
- Bachelor’s degree or equivalent combination of education and relevant experience preferred.
System Knowledge
- Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint, required.
- Proficiency with a customer relationship management (CRM) system used for pipeline and production tracking required.
Experience
- 5+ years of experience in mortgage sales required.
- 4+ years of experience leading sales teams at a senior level required.
- In-depth knowledge of wholesale mortgage lending required.
- Established relationships within the mortgage broker community required.
- Experience working with brokers and lenders, including managing conflicts and negotiating resolutions, required.
- Deep knowledge of Non-QM products and alternative lending programs required.
- Direct experience growing Non-QM production within wholesale and/or correspondent channels required.
- Proven track record of meeting or exceeding production volume and revenue targets required.
- Strong understanding of mortgage pricing, credit risk, and secondary market dynamics required.
Knowledge, Skills & Abilities
- Strong leadership skills with the ability to motivate, develop, and scale a high-performing sales team.
- Ability to build and maintain strong relationships with mortgage brokers and lending partners.
- Strong negotiation and conflict-resolution skills, with the ability to operate within established policies and approval authority.
- Ability to establish production goals and hold team members accountable to measurable results.
- Strong analytical skills, including the ability to track performance metrics, identify trends, and accurately forecast production.
- Excellent verbal, written, and interpersonal communication skills, including the ability to effectively represent the Company at industry events, client meetings, and presentations.
- Ability to work effectively in a fast-paced, high-volume environment while managing competing priorities.
- Ability to maintain confidentiality and exercise sound judgment when handling sensitive borrower, broker, employee, and company information.
Physical Requirements
- Prolonged periods of sitting and working at a computer workstation.
- Ability to communicate effectively in person, by telephone, and through electronic communication tools.
- Ability to occasionally travel for meetings, conferences, training, industry events, or business development activities.
Work Environment
This position operates in a professional office environment in Chatsworth, California. The employee may be required to manage multiple priorities, communicate regularly with internal and external stakeholders, and adapt to changing business and operational requirements.
Compensation
- $60,000 annual base salary.
- $35,000 guaranteed commission during the first six months of employment.
- Following the initial six-month guarantee period, compensation will transition to the applicable commission structure.
Why Join CAKE Mortgage?
- Be part of a fast-growing company helping redefine the Non-QM mortgage lending experience.
- Competitive compensation and performance-based commission opportunities.
- Collaborative, entrepreneurial, and growth-oriented culture.
- Opportunities for professional development, career advancement, and innovation.
Equal Employment Opportunity
CAKE Mortgage is committed to providing equal employment opportunities to all qualified applicants and employees and does not tolerate discrimination or harassment based on race, color, religion, sex, gender, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, age, or any other characteristic protected by applicable federal, state, or local law.
CAKE Mortgage provides eligible and qualified employees with opportunities for advancement and is committed to maintaining a professional work environment free from discrimination and harassment.
Employment with CAKE Mortgage is at will, meaning that either the employee or CAKE Mortgage may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law.