Menlo | K12itc | Kansas City, MO

Job Type: Full-Time
Location: Kansas City Metro Area and surrounding customer locations
Compensation: Based on experience

Position Summary

Menlo | K12itc is seeking an experienced Installation Technician to join our Professional Services team supporting K–12 school districts and municipal customers.

This is a hands-on position focused on installing, terminating, testing, and troubleshooting low-voltage cabling, network infrastructure, security systems, and electronic door access control systems.

We are looking for a dependable, detail-oriented technician who takes pride in clean, professional installations and can work independently or as part of a team to complete projects efficiently and accurately.

What You'll Do

• Install, terminate, and test Cat5e, Cat6, and fiber-optic cabling.
• Install network racks, cabinets, patch panels, J-hooks, cable trays, and cable-support systems.
• Route, dress, label, and organize cabling according to industry standards.
• Install and mount networking equipment, including switches, wireless access points, and related hardware.
• Install and troubleshoot electronic door access control systems, including card readers, door controllers, and electronic locks.
• Install and support IP cameras and related security systems.
• Perform cable testing, identify connectivity issues, and troubleshoot installation problems.
• Read and interpret blueprints, floor plans, wiring diagrams, and installation documentation.
• Assist with equipment replacements, upgrades, and technology refresh projects.
• Ensure installations meet project specifications, safety requirements, and quality standards.
• Document completed installations, equipment information, and project updates.
• Maintain a clean, organized, and professional work environment.
• Communicate effectively with project managers, engineers, team members, and customers.
• Travel to customer locations as required.

What We're Looking For

Required Qualifications

• Previous experience in low-voltage installations, structured cabling, or a related technical field.
• Hands-on experience installing and terminating Cat5e and Cat6 cabling.
• Familiarity with racks, patch panels, J-hooks, and cable-management systems.
• Ability to read and interpret basic blueprints, layouts, and wiring diagrams.
• Ability to use hand tools, power tools, and cable-testing equipment.
• Strong troubleshooting and problem-solving abilities.
• Ability to work independently with minimal supervision while maintaining high-quality workmanship.
• Strong attention to detail, reliability, and consistent attendance.
• Professional communication and customer service skills.
• Ability to manage multiple tasks and meet project deadlines.

Preferred Qualifications

• 2+ years of experience in structured cabling, low-voltage installations, or IT infrastructure projects.
• Experience installing and troubleshooting electronic door access control systems.
• Experience with IP cameras and security systems.
• Experience with fiber-optic cabling and termination.
• Basic understanding of networking concepts, including switches, wireless networks, and TCP/IP.
• Experience working in K–12 schools, commercial buildings, or municipal facilities.
• Experience operating scissor lifts or other elevated work platforms.
• Current lift certification.
• Industry certifications such as BICSI, CompTIA A+, Network+, or manufacturer-specific certifications.

Physical Requirements

• Ability to lift and move equipment weighing up to 50 pounds.
• Ability to climb ladders and work in ceilings or elevated areas.
• Ability to stand, walk, bend, kneel, and perform physical installation work throughout the day.
• Ability to safely operate hand tools, power tools, and installation equipment.
• Ability to travel to customer locations as required.

Why Join Menlo | K12itc?

Menlo is a Kansas City-based managed IT services provider delivering technology solutions to K–12 schools and municipal organizations.

Our team helps customers build and maintain reliable technology infrastructure so educators and public service professionals can focus on what matters most.

As an Installation Technician, you'll have the opportunity to:

• Work on a variety of hands-on technology installation projects.
• Gain experience with network infrastructure, security systems, and emerging technologies.
• Collaborate with experienced installation technicians, engineers, and project managers.
• Develop your technical skills and grow professionally.
• Receive competitive compensation based on experience.
• Access benefits available to eligible full-time employees, including health insurance, paid time off, and 401(k) options.

Join Our Team

If you enjoy hands-on technical work, take pride in quality installations, and are looking for an opportunity to grow your skills with a collaborative technology team, we encourage you to apply.

Menlo, Inc. is an Equal Opportunity Employer.