Primary Purpose

To be responsible for performing repair and maintenance of 4-cycle and 2-cycle engine power equipment.

Essential Duties and Responsibilities

•  Diagnose, repair, and provide maintenance as requested on 4-cycle and 2-cycle engine machines.
• Ensure each customer receives outstanding service by providing a customer-friendly environment that includes greeting and acknowledging every customer and all other components of customer service.
• Accurately and efficiently complete all paperwork required to begin the equipment repair process.
• Maintain records of all items brought to the repair shop and the work done on each.
• Must possess a good understanding of all warranty procedures, process of ordering parts, and basic knowledge of the POS system.
• Comprehensive knowledge of the products Coastal Farm sells.

Other Duties and Responsibilities

•  Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

•  Basic knowledge on repairing small engines (2-cycle and 4-cycle).
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Excellent attention to detail and analytical/problem-solving abilities.

Benefits

Full-time benefits include medical, dental, vision, 401(k), PTO, employee discount.

Part-time benefits include 401(k), PTO, employee discount.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.