The Human Resources Assistant provides administrative and operational support to the Human Resources department at Gila Regional Medical Center. Responsibilities include maintaining accurate and confidential personnel records, entering and updating information in HR systems, reviewing files for completeness and compliance with established requirements, assisting with onboarding and offboarding, and providing customer service to applicants, caregivers, managers, and visitors. The position supports HR staff with daily operations and assigned projects while exercising discretion when handling sensitive information.

• Maintains confidentiality of sensitive personnel and departmental information and handles records and communications with discretion.
• Enters, updates, and verifies caregiver information in HR systems to support accurate and timely recordkeeping.
• Monitors, maintains, and audits GRMC databases including licensure/credentials, active drivers, introductory evaluation, leave of absence and other relevant employment databases.
• Maintains confidential personnel files and personnel action forms; reviews files for completeness, identifies missing documentation, and follows up with appropriate staff.
• Greets applicants, caregivers, managers, and visitors and directs them to the appropriate HR staff member.
• Answers and routes telephone calls, schedules appointments as appropriate, and distributes incoming departmental mail.
• Responds to employment verification requests.
• Coordinates the caregiver fingerprinting process, tracks completion, and submits required information to the appropriate agency within established timeframes.
• Maintains GRMC’s caregiver driving requirements database and tracks required documentation and updates.
• Issues caregiver identification badges and maintains accurate records in the badge system.
• Assists with onboarding and offboarding activities, including coordinating assigned documentation and administrative tasks.
• Serves as an initial point of contact for routine questions about HR policies, benefits, and procedures, referring questions requiring interpretation or specialized assistance to the appropriate HR staff member.
• Provides administrative support for the performance evaluation process, including tracking due dates, sending reminders, and maintaining completed documentation.
• Orders and maintains departmental supplies, HR forms, and other necessary materials.
• Assists HR staff, management, and others with assigned HR-related projects.
• Performs other duties as assigned by the HR Director.

Education & Training Requirements:

· High School Diploma/GED. College coursework preferred.

· Proficient typing and computer skills.

· Excellent customer service skills in dealing with management, staff and the public.

· Strong organizational skills, attention to detail, and experiences managing documentation.

· Minimum of three (3) years office/secretarial experience with public contact (human resource administration experience preferred.)