Automotive Service Advisor

Apex Tire and Auto | Cassat Avenue | Jacksonville, FL

Build customer relationships that keep people coming back.

Apex Tire and Auto is seeking an experienced Automotive Service Advisor for our University Blvd. shop in Jacksonville. If you know automotive service, communicate clearly, and can sell recommended repairs while earning customers’ trust, we’d like to meet you.

You’ll be the connection between our customers and technicians, helping customers understand their vehicle’s needs and keeping them informed from check-in through pickup.

QUALIFICATIONS

• At least 2 years of automotive Service Advisor experience
• Strong automotive knowledge and the ability to explain repair and maintenance recommendations clearly
• Excellent customer service, communication, and sales skills
• Honesty, integrity, and dependable follow-through
• A positive attitude, strong work ethic, and team-first approach
• Interest in building a career and growing with the company
• Valid driver’s license

RESPONSIBILITIES

• Greet customers, listen to their concerns, and identify their service needs
• Prepare estimates and explain recommended repairs and maintenance
• Sell services through clear recommendations that help customers make informed decisions
• Coordinate with technicians and keep customers updated on repair progress and timing
• Address customer concerns and build lasting relationships through attentive service

BENEFITS

• Competitive compensation with substantial commission opportunities and weekly pay
• Health, dental, vision, and life insurance
• 401(k) with company match
• Opportunities for career advancement
• Employee discounts
• Paid holidays, sick days, and PTO

Apply today online today to join our University team.