Position Summary

Flatter, inc. (Flatter) is hiring a Network Engineer and Administrator to support  full lifecycle IT and cyber services required to operate and coordinate for the support, defense, and sustainment of ICBM enterprise IT environments across on-premises, cloud, and hybrid architectures. The Service Desk technician will deliver scalable, resilient, and compliant services that maintain security, availability, and mission readiness as ICBMSD enterprise needs evolve. The Service Desk Technician will provide proactive and reactive support across the functional areas. 

Designs, operates, monitors, secures, and sustains enterprise data, voice, and video networks across on-premises, hybrid-cloud, and classified environments. The engineer maintains network health, resolves complex problems, and supports modernization and facility integration.

Essential Duties and Responsibilities

• Design and document routing, switching, wireless, software-defined networking, physical and logical network models, and secure enterprise architectures.

• Install, configure, monitor, maintain, patch, and troubleshoot network devices, communications closets, power distribution, voice and video endpoints, and transmission media.

• Analyze uptime, latency, performance, capacity, and mean time to repair and recommend corrective action, modernization, and replacement of end-of-life infrastructure.

• Perform complex protocol-level troubleshooting and coordinate with carriers, service providers, vendors, COMSEC personnel, and other authorized support teams.

• Conduct annual preventive maintenance inspections and maintain network diagrams, configuration records, backups, and operational documentation.

• Enforce approved change, configuration, vulnerability, patch, backup, and disaster-recovery processes for network infrastructure.

• Review facility designs and construction plans, capture IT requirements, validate pathways and cryptographic-device support, and coordinate installation and activation.

• Support secure data transfers, network interoperability, credentialing, edge security, and operations across designated classification domains.

Security Compliance and Performance Expectations

• Perform work within authorized Government policies, plans, processes, tools, and environments across on-premises, cloud, and hybrid architectures.

• Protect Government systems and data at the assigned classification and impact level, and maintain the required clearance, special access, privileged-access approval, and DoD 8140/8570-aligned certification.

• Document work, decisions, risks, issues, and resolutions in Government-approved systems and support audits, quality reviews, and monthly status reporting as directed.

• Participate in Government-directed training, modernization initiatives, working groups, surge support, and continuous process improvement activities.

*This position is in support of a proposal

Required Knowledge Skills and Capabilities

• Demonstrated knowledge of enterprise routing, switching, wireless, network monitoring, voice and video transport, and physical-layer infrastructure.

• Ability to diagnose complex network and protocol issues using approved monitoring and analysis tools.

• Working knowledge of secure architecture, cryptographic-device integration, network configuration control, vulnerability remediation, and continuity practices.

• Ability to create accurate network diagrams, engineering records, implementation plans, and operational procedures.