The Corporate Operations Specialist supports ICAT’s regulatory compliance and security programs by performing daily compliance and shipment audits, managing government-required reporting and screening, and supporting vendor vetting. This role serves as a key operational control point across ICAT and affiliated companies operating on CargoWise, helping to reduce regulatory risk, maintain audit readiness, and support scalable growth.

Essential Duties and Responsibilities

TSA & Security Program Compliance

• Coordinate and respond to TSA audits and inspection requests, and serve as TSA Alternate Security Coordinator
• Process and track customer update requests (TSA / Known Shipper) to ensure records are accurate and current
• Manage KSMS (Known Shipper Management System) reports, including timely review, reconciliation, and follow-up
• Respond to other government agency audits and information requests as required

Denied Party Screening

• Perform Denied Party Screening and review, resolve, and document CW / WT holds in a timely manner
• Support oversight of ICAT’s Denied Party Screening program, escalating potential matches to Compliance as required

Daily Compliance Audits & Reporting

• Prepare and review daily audit reports covering commodities, sanctioned countries, Puerto Rico, FMC, and CTPAT Ocean Container checklists
• Perform daily shipment audits for ITAR, Dangerous Goods (DG), and AES compliance, currently for ICAT and Axis, and expanding as additional companies are brought onto CargoWise
• Audit approximately 20% of transactions, maintaining coverage and timeliness as transaction volume and the number of companies increase
• Document findings, notify stations of exceptions, and track corrective actions through completion
• Produce daily, weekly, and monthly compliance reporting and trend summaries for leadership
• Perform control checks and support station compliance audits to verify adherence to policy and regulation

Training & Process Support

• Train station and operations staff on the EEI filing process and provide operational support for EEI and ACE portal questions
• Assist in developing, documenting, and maintaining operating procedures (IOPs) and the ICAT Operating Manual (IOM) for audit, screening, and filing processes
• Support compliance training documentation and tracking

Vendor Vetting & Review

• Support vendor vetting and onboarding, including screening and collection of required compliance documentation
• Support the annual review of vendors to confirm continued compliance with industry regulations and ICAT standards
• Maintain accurate vendor records in the TMS and assist with escalated vendor issues as needed

General

• Respond to station and agency questions related to compliance and operational requirements
• Provide a high level of customer satisfaction and operational proficiency to support growth and profitability goals
• Other duties, as assigned

Qualifications & Skill Requirements

• Bachelor’s degree in business, supply chain, logistics, transportation, or a related field preferred; high school diploma plus equivalent relevant experience considered
• 3+ years of experience in transportation, freight forwarding, customs brokerage, or compliance
• Working knowledge of export and security regulations, including EEI/AES filing, ITAR, Dangerous Goods, TSA security programs (Known Shipper), CTPAT, and FMC requirements
• Familiarity with Denied Party Screening and sanctions/embargo requirements
• Proficiency with CargoWise, ACE, and TMS; experience with other customs brokerage systems a plus
• Experience training or mentoring others preferred
• Intermediate skills with Microsoft Office products

Key Competencies

• Ability to plan and effectively set priorities for implementation 
• Proven analytic and problem-solving skills in a time-sensitive, logistics environment
• Excels at meeting deadlines and demonstrates superior time management skills
• Natural ability to multi-task in a fast-paced work setting with a strong attention to detail 
• Superior communication skills and an ability to motivate people with an emphasis on listening skills
• Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
• Demonstrates ability to work in a client-centric setting 
• Ability to be flexible as priorities shift 
• Consistent in follow-up and follow-through
• Highly motivated team player with an outgoing and positive work attitude
• Credible with a high level of personal integrity
• Adaptive to ICAT’s core values 

Physical Demands and Work Environment:

• Most work is performed indoors in an office setting 
• Flexible approach to work, due to clients’ needs and project support requirements
• Regularly use hands to type, handle, or feel
• Required to use close, distance, color, and peripheral vision, depth perception and can focus
• Must have clear, easy to understand oral communication ability
• Ability to sit for prolonged periods. May occasionally need to stoop, climb, or squat

Supervisory Responsibilities: No

Travel Requirement: Yes, up to 10%

Location: Remote 

Salary Range: $62,900 - $74,000

Join Our Team

If you’re ready to take the next step in your career with a company that values your dedication and contributions, we encourage you to apply.

Learn more about our available opportunities by visiting https://icatlogistics.com

We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.