Information Systems Student Intern

Department: Information Systems

Reports to: Director, Cybersecurity and Technical Services

FLSA Status: Non-Exempt

The anticipated pay rate for this position is $14.00 per hour. 

Who we are and what we’re about:

KU Endowment is an independent, nonprofit organization and the official fundraising foundation for the University of Kansas. We partner with donors in providing philanthropic support to build a greater KU.

As an employee of KU Endowment, you’ll witness firsthand the power of our donors’ generosity. You will join a talented and fun group of people who are inspired to help KU through the support of loyal alumni and friends. This support fuels excellence, enabling students and faculty to develop innovative programs and research that distinguish the university. We connect the philanthropic passions of donors with the needs of students, faculty and programs – and everyone benefits.

People are engaged. Purpose is ignited. Lives are changed.

What we are looking for:

Are you a Jayhawk who’s interested in learning about the world of enterprise technology and exploring a future in tech? This internship provides hands-on experience working with enterprise technologies, business systems, cybersecurity initiatives, technical support operations, and software development processes. Interns may be assigned to projects in Technical Services, Cybersecurity, Technical Support, Server Systems, Microsoft 365, DevOps, Product Management, CRM, Marketing Cloud, Business Analysis, Salesforce, and related technology functions.

The individual in this position is expected to embrace KU Endowment’s stated core values – collaboration, curiosity, empowerment, and excellence – and demonstrate support for them through professional interactions and activities. 

What’s a typical day look like?

• Assist with implementation, testing, documentation, and support of departmental technology projects.
• Participate in project meetings, planning sessions, and status updates with Information Systems teams.
• Research and analyze technology solutions, industry trends, and best practices.
• Support technical services initiatives involving infrastructure, server systems, cloud technologies, and enterprise applications.
• Assist with cybersecurity projects such as security awareness, vulnerability assessments, policy reviews, and compliance-related activities.
• Provide technical support assistance, troubleshooting, and end-user documentation.
• Support Microsoft 365 administration, configuration, reporting, and adoption efforts.
• Assist DevOps and development teams with testing, quality assurance, release processes, and process improvement initiatives.
• Support Salesforce, CRM, and Marketing Cloud projects including configuration, data validation, reporting, and user acceptance testing.
• Assist Product Managers and Business Analysts with requirements gathering, process documentation, workflow analysis, and user training materials.
• Create and maintain project documentation, knowledgebase articles, standard operating procedures, and presentations.
• Collaborate effectively with colleagues across departments and participate in cross-functional project teams.
• Regular and reliable attendance is essential for this position.
• Perform other duties as may be assigned.

What’s required to be considered:

• Currently enrolled in an undergraduate or graduate program in Information Systems, Computer Science, Information Technology, Cybersecurity, Management Information Systems, Business Analytics, or a related field at KU.
• Ability to adapt to new procedures and technology.
• Ability to establish and maintain professional and effective working relationships inside and outside KU Endowment.
• Strong analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to manage multiple assignments and meet project deadlines.
• Demonstrated attention to detail and organizational skills.

What separates the best from the rest?

• Completion of freshman year preferred.
• Prior coursework or experience related to information systems, software development, networking, cloud technologies, cybersecurity, business analysis, or technical support preferred.
• Experience through class projects, student organizations, internships, or personal technology projects is desirable.

Physical Requirements:

• A valid driver’s license. 
• Must have access to reliable transportation to travel between multiple locations for training, donor meetings, networking, events and/or work-related activities.
• Must be able to respond quickly and effectively to directions and safety hazards.
• This job operates in a professional office environment. This role routinely uses standard office productivity machinery such as computers, keyboards and a mouse, laptops, phones, photocopiers, filing cabinets and fax machines. 
• This is largely a sedentary role; however, some filing is required. This would require the ability to move files, open filing cabinets and bend or stand as necessary.
• The ability to observe details at close range (within a few feet of the observer).
• The person in this position frequently communicates with colleagues and general public. Must be able to communicate with others effectively.
• Physical effort/lifting, such as medium up to 50 pounds.
• Rare travel requirements can include the following, evenings, weekends, and out-of-town overnights as a regular part of the job. 

KU Endowment is committed to providing reasonable accommodation to qualified individuals to enable them to perform the essential functions of the job as regulated by ADA. If you require accommodation for any part of the application process or during employment, please contact humanresources@kuendowment.org to discuss your needs.

Sounds good, right? What’s next?

Please include your resume and cover letter when applying for this position on our website at https://www.kuendowment.org/careers.

Questions regarding this vacancy may be addressed to:

Human Resources

KU Endowment

PO Box 928

Lawrence, KS 66044-0928

Email: humanresources@kuendowment.org

Review of applications begins immediately and continues until the position is filled. Because of the sensitive nature of KU Endowment business and the importance of our reputation with donors, KU Endowment conducts a comprehensive review of applicants. By submitting your application, you authorize us to conduct reference checks and a review of available public information. Employment is contingent upon background and reference checks that KU Endowment finds acceptable.