Position Summary:

Operational Risk Officer facilitates the Credit Union’s operational risk strategy and reviews changes in the regulatory and litigation environments to ensure mitigation of threats to credit union activities. Responsible for the development and maintenance of the institution’s operational risk management plan, including third party service provider management, business continuity management, and operational risk assessments programs. 

Supervisory Responsibilities:

No direct reports. 

Essential Functions:

• Monitor and analyze developing trends and changes in laws, rules, regulations, and litigation trends. Coordinate implementation of changes with stakeholders as necessary.
• Develop, participate in, and review proposed changes to Credit Union policies and procedures to facilitate risk mitigation.
• Perform research and provides input regarding risk management matters relevant to the products and services offered.
• Assist the Director of Risk Management with enterprise-wide vendor management, which may include processing intake forms of new service providers, risk rating of those providers, completing new and ongoing due diligence, completing contract reviews, maintaining up-to-date contact information, and any related vendor reporting.
• Coordinate, test and update the Credit Union’s business continuity management program.
• Assist the Director of Risk Management with various operational risk assessments to understand inherent risk present in operations, to review the mitigating controls in place to determine residual risk, and to recommend mitigation strategies. 

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Required Skills / Abilities:

• Demonstrated dedication to positive, member-focused service.
• Actively supports Diamond’s Commitment to Excellence.   
• Advanced research, analytical and problem-solving skills.
• Advanced interpersonal and communication skills to ensure personnel or member related issues are handled in a fair, consistent manner. 
• Ability to travel.

Education / Experience:

• Bachelor’s degree in business, related discipline, or equivalent experience.
• Four plus years of risk management experience in the financial industry. 
• Credit Union Enterprise Risk Certification (CUERC), Certified Regulatory Vendor Program Manager (CRVPM), Certified Business Continuity Professional (CBCP), or similar certification preferred.

Diamond Federal Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Federal Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.