Health Support Group Coordinator

Department: Refugee Services
Location: Bridgeport, CT
Position Type: Full-Time
Salary: $44,000 annually

Position Summary

The Health Support Group Coordinator provides support, social engagement, and acculturation services to clients participating in CIRI's Refugee Health Promotion (RHP) program. This position works closely with the Lead Support Group Coordinator to plan, coordinate, and facilitate activities that promote wellness, community connections, and successful integration.

The Coordinator helps clients access resources, participate in supportive group activities, and build meaningful connections within their communities. The position requires strong organizational and interpersonal skills, cultural sensitivity, and a commitment to serving refugee and immigrant populations.

Essential Job Functions

• Work closely with the Lead Support Group Coordinator to plan, facilitate, and deliver Refugee Health Promotion programming.
• Coordinate and facilitate support groups and social engagement activities for refugee clients.
• Plan and facilitate monthly Refugee Health Promotion activities that encourage wellness, social connections, and community integration.
• Develop positive relationships with clients and encourage participation in healthy, supportive social experiences.
• Coordinate transportation arrangements to ensure clients can attend group sessions and program activities.
• Collaborate with community agencies, service providers, and other CIRI programs to connect clients with appropriate resources.
• Provide referrals to community services and other resources that support client well-being and successful integration.
• Apply a holistic, client-centered approach to service delivery, recognizing the social, emotional, and practical needs of individuals and families.
• Learn and comply with applicable federal, state, and local program requirements.
• Develop proficiency in required client management systems and database platforms.
• Maintain accurate and timely case notes documenting client interactions, referrals, and services provided.
• Participate in program planning, coordination meetings, and other activities that support program goals.
• Perform other related duties as assigned.

Program Impact and Data Tracking

• Collect, maintain, and track client information and program participation data in accordance with funder requirements and organizational procedures.
• Ensure timely and accurate entry of service activities, case notes, and supporting documentation into designated client databases and program files.
• Assist with preparing reports and tracking program outcomes to support funder reporting, internal monitoring, and program evaluation.
• Maintain confidentiality and ensure appropriate handling of sensitive client information.

Qualifications

• Bachelor's degree in a relevant field, such as Social Work, Education, Anthropology, Psychology, International Studies, Public Health, or a related discipline.
• At least two years of experience in a client-facing role and/or one year of experience working with vulnerable or underserved populations.
• Willingness and ability to work with and support Afghan refugee communities in the New Haven area.
• Strong organizational, communication, and time management skills, with the ability to manage competing priorities.
• Excellent interpersonal skills and demonstrated ability to collaborate effectively with clients, coworkers, and community service providers.
• Cultural sensitivity and the ability to work effectively with individuals from diverse backgrounds.
• Proficiency in Microsoft Office Suite and experience using client databases or case management systems.
• Reliable transportation, a valid U.S. driver's license, and valid automobile insurance.
• Ability to maintain a flexible work schedule to accommodate support groups, transportation needs, and program activities.
• Ability to work independently while contributing to a collaborative team environment.

Compensation and Benefits

Salary: $44,000 annually

CIRI offers a comprehensive benefits package to employees regularly scheduled to work 30 or more hours per week, including temporary full-time employees once eligible. Benefits include medical, dental, and vision insurance options; life insurance; paid time off and paid holidays; and retirement benefits. Some benefits are employer-paid, while others are employee-paid.

About CIRI

The Connecticut Institute for Refugees and Immigrants (CIRI) is a nonprofit organization dedicated to assisting refugees, immigrants, and survivors of human trafficking as they rebuild their lives and become self-sufficient, contributing members of their communities. Through a wide range of programs and services, CIRI helps individuals and families access the resources, opportunities, and support they need to thrive.