Description
Requirements
Do you enjoy working with the public and take pride in delivering excellent customer service? Are you a self-starter who uses technology confidently? We're seeking a proactive, dynamic, collaborative team player to join our customer service group. You’ll provide Library users with concierge, circulation, and account management support in person and by phone.
Primary Duties Include:
- Provides concierge, circulation, and account services with a friendly and courteous approach, including creating and managing library accounts, processing fines, handling materials, and supporting collection maintenance in coordination with Technical Services and Collection Management.
- Participates in service rotation at the lobby desk, drive-up window, call center, and during opening/closing procedures.
- Assists in maintaining library collections and displays by reshelving returned items, straightening shelves, and monitoring displays
- Helps foster a positive, welcoming library environment.
Qualifications Include:
- High School diploma or GED
- 1 year of related experience (Library experience preferred)
- Strong communication and interpersonal skills
- Basic computer literacy
Position Details:
- Full Time or Part Time: Part Time with Limited Benefits (non-exempt)
- Anticipated Schedule (subject to change): 18 hours a week
o Sunday from 12:00p.m.-5:00p.m.
o Wednesday from 4:00p.m.-9:00p.m.
o Thursday from 1:00p.m.-5:00p.m.
o Friday from 11:00a.m.-3:00p.m.
- Salary: $16.50-17.75 hour (midpoint); internal equity is used in determining the rate of pay
- Benefits: We offer limited PTO and participation in our employee assistance program.