Position summary

The Parts Manager is responsible for maintaining inventory including purchasing, vendor relationships, and pricing. The Parts Manager is also charged with keeping the shop supplied so trailers get repaired on time, selling parts to counter and fleet customers, and controlling inventory cost and accuracy. 

Full-time, exempt (salaried) 

Monday–Friday, 6:30 am – 3:00 pm 

Key responsibilities

Shop support and parts sales

• Supply technicians with the right parts quickly to keep work orders moving and minimize trailer downtime

• Sell parts to customers, including invoicing

• Maintain accurate records of internal parts usage

Inventory control

• Order stock and special-order parts from suppliers

• Negotiate pricing, terms and delivery with suppliers

• Manage all aspects regarding the receipt of shipments including accuracy and quality

• Send receiving documents and vendor paperwork to the appropriate person for payment

• Set stocking levels and reorder points based on usage and seasonality

• Keep bin locations organized, labeled and accurate 

• Conduct regular cycle counts and lead the annual physical inventory

• Identify slow-moving and obsolete stock and return or reduce it

Pricing and profitability

• Maintain parts pricing and margins in line with company targets

• Track parts sales, gross profit, inventory turns and fill rates

• Keep inventory investment within the approved budget

Warranty, returns and cores

• Process and track vendor returns and core credits 

• Support manufacturer warranty claims through proper documentation

Leadership and safety

• Hire, train, schedule and evaluate parts staff

• Coordinate daily with the service department on upcoming jobs and parts needs

• Maintain clean, secure and safe work areas

• Perform other duties as assigned

  Required

• High school diploma or equivalent

• Minimum 3-years parts experience in a trailer, truck, heavy equipment or fleet service setting

• Minimum 1-year management experience

• Valid driver's license with a clean driving record

Preferred

• Strong knowledge of semi-trailer components

• Experience with dealer management or inventory system

• Knowledge of DOT/FHWA inspection requirements 

• Established relationships with Southern California parts vendors

• Forklift certification

• Bilingual Spanish/English

Skills and competencies

• Understands urgency and time-management

• Maintains accurate records

• Strong communication skills with the ability to manage multiple personality types 

Working conditions and compensation

• Time will be split between the parts counter, warehouse and shop floor 

• Exposure to noise, dust and outdoor weather conditions

• Regular standing, walking, climbing ladders and lifting parts up to 50 lbs.