Phoenix Heart · Avondale, Arizona

Department: Human Resources. Reports to: Practice Administrator. Employment type: Full time. Schedule: Monday through Friday, 8:00a-4:30p.

About Phoenix Heart

Phoenix Heart is a cardiology practice dedicated to delivering high quality, patient centered cardiovascular care. Our clinical and administrative teams work closely together, and we rely on strong people operations to keep the practice running smoothly. We are looking for an HR Generalist who can own payroll and benefits while serving as the first point of contact for employee questions and concerns.

Position Summary

The HR Generalist manages the day to day human resources functions of the practice, with primary responsibility for biweekly payroll processing, benefits administration, and employee relations. This person is organized, discreet, and comfortable balancing accuracy with approachability. They will partner with leadership and department leads to support staff across clinical, front office, and billing teams.

Key Responsibilities

Payroll

• Process biweekly payroll accurately and on time, including hours review, PTO, overtime, bonuses, and deductions

• Review and reconcile timekeeping records with department leads before each payroll cutoff

• Maintain employee pay records and direct deposit information

• Process new hires, terminations, pay changes, and garnishments in the payroll system

• Resolve employee pay questions and discrepancies promptly

• Coordinate with accounting on payroll reports, reconciliations, and year end 

• Ensure compliance with federal and Arizona wage and hour laws, including earned paid sick time requirements

Benefits Administration

• Administer health, dental, vision, life, disability, and retirement plans

• Manage open enrollment, new hire enrollment, and qualifying life event changes

• Serve as the primary contact for employee benefits questions and liaison with carriers and brokers

• Reconcile monthly benefits invoices against payroll deductions

• Administer COBRA notifications and leave of absence programs (FMLA, short term disability)

• Track 401(k) eligibility and contributions and support annual plan compliance requirements

Employee Relations and General HR

• Act as a trusted, confidential resource for employee questions, concerns, and complaints

• Conduct or support workplace investigations and document outcomes

• Advise managers on policy interpretation, coaching, and corrective action

• Coordinate onboarding and offboarding, including I-9 verification, new hire paperwork, and exit processes

• Maintain accurate, confidential personnel files and HRIS records

• Track clinical licenses, certifications (such as BLS and MA certification), and required training renewals

• Support recruiting efforts, including job postings, applicant screening, and interview scheduling

• Help maintain and update the employee handbook and HR policies

• Ensure compliance with employment laws, required postings, and healthcare specific regulations such as HIPAA and OSHA

Core Competencies

• Confidentiality: handles personal, medical, and compensation information with care

• Accuracy: documents facts and processes data at a high level of detail

• Approachability: employees feel comfortable bringing concerns forward

• Judgment: knows when to resolve an issue and when to escalate it

• Organization: keeps records, deadlines, and compliance items on track

Physical Requirements and Work Environment

This position works primarily in an office setting within a medical practice. It requires prolonged periods of sitting and computer use, and occasional lifting of up to 15 pounds. Work is performed on site at our Avondale office and will require occasional travel to our Glendale office.

Benefits

Medical, dental, and vision insurance · 401(k) · Paid time off 

Phoenix Heart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. This job description is not intended to be all inclusive; duties may change based on the needs of the practice.

Qualifications

Required

• 3+ years of HR generalist experience, including hands on payroll and benefits administration• Working knowledge of federal and Arizona employment laws (FLSA, FMLA, ACA, COBRA, ADA)• Strong attention to detail and accuracy with numbers• Excellent communication and interpersonal skills, with the ability to handle sensitive matters with discretion• Proficiency with Microsoft Office, particularly Excel• Ability to manage multiple deadlines in a fast paced environment

Preferred

• Experience with Paylocity • HR experience in a healthcare or medical practice setting• SHRM-CP, PHR, or Certified Payroll Professional (CPP) certification• Bachelor's degree in Human Resources, Business Administration, or a related field