Job Summary:

The SVP, Client Strategy leads KJT’s client growth strategy by building senior relationships, driving revenue across Tier 1 and Tier 2 accounts, developing new business, and positioning KJT as a strategic partner to healthcare and life sciences clients. This role combines consultative selling, healthcare and therapeutic expertise, proposal strategy, value messaging, thought leadership, and cross-functional influence to help clients define business questions and connect evidence to action. The SVP sets the standard for responsible AI-enabled business development, ensuring approved tools improve prospect intelligence, proposal development, account strategy, storytelling, pipeline discipline, and follow-up while preserving client trust, confidentiality, pricing accuracy, proposal integrity, and human judgment.

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties and projects may also be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Essential Duties and Responsibilities:

• Develop and execute growth strategy for Tier 1 and Tier 2 accounts, including senior stakeholder relationships, account plans, long-term roadmaps, new business development, and revenue growth. 
• Drive consultative selling through proactive outreach, disciplined pipeline management, CRM accuracy, proposal strategy, pricing rationale, value messaging, negotiation, and follow-up.
• Serve as a trusted advisor by helping clients define business questions, identify unmet needs, and connect KJT’s research, analytics, RWE, and MSC capabilities to business decisions. 
• Lead compelling proposals and client messaging that communicate KJT’s value, recommended approach, scope, pricing, and expected client impact. 
• Set the standard for responsible AI-enabled business development across the commercial team, using approved tools to support proposal development, account and prospect intelligence, value messaging, storytelling, pipeline discipline, and follow-up while maintaining human ownership of strategy and client-facing communications.
• Act as strategic lead on select high-impact projects, ensuring recommendations and deliverables align with client business needs, insight quality, and KJT value. 
• Partner with appropriate teams to ensure strategic alignment, strong handoffs, and shared client outcomes. 
• Maintain deep healthcare, pharma, biotech, market research, therapeutic, and business context as differentiators that AI supports but does not replace. 
• Develop demonstrated AI proficiency through daily commercial work, feedback, approved tool use, and continual skill development. 
• Model self-leadership, ownership mentality, executive presence, collaboration, adaptability, sound judgment, continuous learning, and commitment to KJT’s values and Collective Win.

Key Competencies for Success:

• Strategic client growth: Ability to grow Tier 1 and Tier 2 accounts through senior relationships, proactive account strategy, and new business development. 
• Consultative selling and trusted advisory: Ability to translate client business challenges into strategic research, analytics, RWE, and MSC solutions. 
• Commercial discipline: Strong ability to manage pipeline, CRM accuracy, proposal strategy, value messaging, pricing rationale, negotiation, follow-up, and account activation. 
• Responsible AI commercial fluency: Ability to set standards for approved AI-enabled selling workflows, coach adoption, validate outputs, protect confidentiality, follow company AI governance and confidentiality requirements, and maintain human ownership of strategy and client-facing claims. 
• Healthcare and therapeutic expertise: Deep understanding of healthcare, pharma, biotech, market research, RWE, MSC, therapeutic areas, client business needs, and emerging industry trends. 
• Storytelling and executive communication: Ability to connect insights to action, communicate value clearly, influence senior stakeholders, and develop thought leadership clients seek out. 
• Cross-functional influence: Ability to influence without direct authority, align internal teams, and motivate shared ownership of client outcomes. 
• Self-leadership and ownership mentality: Demonstrates accountability, adaptability, sound judgment, continuous learning, commercial ownership, waste reduction, and commitment to KJT’s core values and Collective Win.

Education/Experience:

• Bachelor’s degree or higher. 
• 10–15+ years of experience in healthcare, pharma, biotech, life sciences, consulting, strategic account leadership, or consultative selling. 
• Track record of generating multimillion-dollar revenue, managing complex accounts, developing senior client relationships, and closing new business. 
• Ability to translate business challenges into research and insights solutions. 
• Strong executive presence, emotional intelligence, humility, collaboration, and comfort with ambiguity. 
• Preferred: experience in both pharma and biotech environments. 
• Preferred: background in market research, RWE, MSC, or related evidence-generation services. 
• Preferred: demonstrated success influencing cross-functional teams without direct authority.

Travel Requirements

Up to 10–15% travel, including in-person meetings for Tier 1 accounts and occasional conferences.

Information Security Management

The individual in this role is responsible for complying with the KJT Group Information Security Policy and all related policies and processes concerning information security.

Computer Skills:

• Expert proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook. 
• Experience CMR tools (e.g., Salesforce or similar platform) 
• Experience with approved proposal-writing, market-intelligence, social-selling, and AI-enabled commercial tools.

KJT Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.