La Cumbre Country Club | Santa Barbara, CA
Part-Time, Hourly (Non-Exempt) | Approximately 25–30 hours per week
Pay: $23.00–$25.00 per hour
About La Cumbre
La Cumbre Country Club is a private club located in Santa Barbara's Hope Ranch. The club took the La Cumbre name in 1916, and its golf course, shaped in the 1920s by George Thomas and William Bell Sr., is still at the center of club life today. Our team works across golf, dining, racquets, aquatics, fitness and administration to take care of our members.
About the Role
Our Racquets department offers tennis and pickleball programs, clinics, leagues and events for our members, and the pro shop is at the center of it all. We're looking for a welcoming, organized and dependable Racquets Pro Shop & Member Services Coordinator to help run our pro shop day to day and give members and guests a great experience every time they visit. This role blends front-desk hospitality, retail, schedule coordination and administrative support for our tennis and pickleball programs. You'll work closely with the Director of Racquets and the Racquets team.
What You'll Do
• Welcome members and guests and provide friendly, professional service
• Assist with court reservations, check-in, and registration for clinics, leagues, tournaments and events
• Support daily pro shop operations, including processing member account charges, merchandising and product presentation
• Track inventory, help with counts and replenishment, and prepare purchasing requests
• Communicate with vendors as directed and keep point-of-sale and inventory records accurate
• Coordinate Racquets pro shop staff schedules and daily reception coverage in collaboration with the Director of Racquets
• Help onboard new pro shop staff and share day-to-day procedures
• Keep information in the Club's booking and program systems up to date
• Collaborate with the Director of Membership & Communications on member announcements, event promotions and program updates
• Keep the reception and retail areas organized, clean and inviting
What We're Looking For
• At least 2 years of experience in hospitality, member services, retail or administrative support; private club or pro shop experience preferred
• High school diploma or equivalent
• Excellent interpersonal skills, organization, reliability and attention to detail
• Comfort using computers, point-of-sale systems, scheduling tools and digital communication platforms
• Ability to prioritize, work independently within established procedures and collaborate across departments
• Availability to work weekends, holidays and special events as scheduled
• Interest in tennis, pickleball or fitness is a plus, but not required
Opportunity for Growth
As La Cumbre continues to enhance its member services experience, this position may evolve to support a shared Racquets and Fitness reception model, along with additional member communications and administrative responsibilities.
Physical Requirements
• Stand and walk for extended periods during a shift
• Lift, carry and move merchandise and supplies weighing up to 30 pounds
• Work indoors and outdoors near the courts, including exposure to sun, heat and changing weather
• Use a computer, point-of-sale system and phone for extended periods
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Pay & Benefits
• $23.00–$25.00 per hour, based on experience
• California paid sick leave
• Employee meals, uniforms, and club privileges
La Cumbre Country Club is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of any characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act.