Hughes Technical Services, a division of AP4, is seeking a Shop Operations Manager
From routine maintenance to urgent intervention, AP4 delivers turbine, control and excitation parts and services that keep your power plant operating safely, efficiently and without interruption. Our specialists work across legacy and modern systems to diagnose issues quickly, extend asset life and minimize downtime – whether you need a single critical component or a fully integrated service solution. With deep technical expertise and a responsive support model, AP4 helps you stay online, on schedule and in control, no matter what challenges arise. We are currently seeking a Shop Operations Manager to join our team!

What are your responsibilities?

The Shop Operations Manager is responsible for leading daily shop and warehouse operations within the Supply Chain and Inventory Control function. This role oversees the shop technician and related support staff, ensuring efficient parts handling, inventory accuracy, packaging, shipping/receiving, and warehouse workflow. The Manager drives operational excellence, safety compliance, process improvements, and on-time delivery of materials to support gas turbine mechanical services and customer requirements.

What will you do?

Leadership & Team Supervision

• Lead, coach, and develop shop and warehouse support personnel, including performance management, training, and workload prioritization.
• Schedule and assign daily work to ensure adequate coverage for receiving, inventory movement, packing, and special projects.
• Foster a culture of accountability, continuous improvement, and cross-functional collaboration with other teams.
• Conduct regular team meetings, safety meetings, and one-on-ones to communicate expectations, priorities, and performance feedback.

Inventory Control & Warehouse Operations

• Develop and manage the budget, aligning spending with financial goals. 
• Own inventory accuracy, organization, and cycle-count programs; investigate and resolve discrepancies promptly.
• Direct the movement, staging, storage, and retrieval of parts and materials using appropriate material-handling equipment and safe practices.
• Establish and maintain clear labeling, bin location standards, and visual management systems throughout the shop and warehouse.
• Optimize warehouse layout, flow, and storage methods to maximize space utilization and minimize handling time.

Process Improvement, Compliance & Reporting

• Develop, document, and enforce standard operating procedures for shop and warehouse activities.
• Identify and implement process improvements that increase throughput, reduce errors, and improve on-time shipping performance.
• Track and report key performance indicators (inventory accuracy, on-time shipments, safety metrics, productivity) to the Service Manager and leadership.
• Ensure compliance with company policies, quality standards, and applicable regulatory requirements for domestic and international shipments.
• Perform related duties as assigned to support business needs.
• Development and Manage budgets, costs, and resources to optimize shop profitability and operational efficiency.

What do you need to qualify for this role?

• High School diploma required; degree in inventory management or related field preferred.
• Strong project management, planning, and budgeting skills. 
• Proficiency with Microsoft Office (especially Excel) and experience with warehouse management or ERP systems.
• Excellent leadership, communication, and interpersonal skills with the ability to build cooperative working relationships.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• Solid problem-solving and decision-making skills; ability to exercise sound judgment with minimal guidance.
• Willingness to travel for work as needed. 
• Commitment to maintaining high attendance and reliability standards.