Natureplex, LLC is seeking a detail-oriented, organized QC Documentation Coordinator to join our Quality Control department at our Olive Branch, Mississippi, facility.

Founded in 2001, Natureplex is a privately held pharmaceutical manufacturer specializing in over-the-counter medicines and electrolytes. Our products are distributed throughout the United States and internationally. We offer proprietary brands, private-label products, and contract packaging services, with facilities in Memphis, Tennessee, and Olive Branch, Mississippi.

Position Summary

The QC Documentation Coordinator supports our Quality Control department by preparing and maintaining documentation, assisting with laboratory investigations, tracking compliance activities, and coordinating information across departments.

We are looking for someone with strong organizational and communication skills, attention to detail, and the ability to manage multiple assignments. Previous pharmaceutical experience is not required. Candidates with documentation experience in manufacturing, quality, laboratory, or other regulated environments are encouraged to apply.

Key Responsibilities

• Prepare, revise, and maintain standard operating procedures (SOPs), work instructions, forms, logs, and other QC documentation.
• Coordinate document reviews and approvals while maintaining accurate controlled documents and revision records.
• Assist with laboratory investigations, deviations, out-of-specification (OOS) investigations, and corrective and preventive action (CAPA) documentation.
• Collect and organize supporting records, prepare draft investigation reports, and track assigned actions and deadlines.
• Assist with reviewing USP monographs and preparing raw material and active pharmaceutical ingredient (API) testing forms.
• Coordinate documentation requests and follow-up activities with other departments.
• Identify documentation discrepancies, missing information, and outstanding items requiring follow-up.

 Required Qualifications

• High school diploma or GED.
• Experience preparing, organizing, or maintaining documentation in an administrative, manufacturing, laboratory, quality, or related environment.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Strong organizational skills and attention to detail.
• Ability to manage multiple assignments, meet deadlines, and follow established procedures.
• Ability to learn technical documentation requirements and work independently as training progresses.

Preferred Qualifications

• Associate's or bachelor's degree in Chemistry, Biology, Pharmaceutical Sciences, Quality, or a related field.
• Experience in a Good Manufacturing Practice (GMP) environment, including pharmaceutical, dietary supplement, food, cosmetic, or similar manufacturing operations.
• Experience preparing or revising SOPs, work instructions, forms, or controlled documents.
• Familiarity with quality documentation, laboratory records, deviations, investigations, or CAPA processes.
• Familiarity with USP monographs or raw material and API testing documentation.

Work Schedule

• Monday through Friday.
• Minimum 40 hours per week.
• Overtime as needed.

What Natureplex Offers

• Paid vacation and holidays
• Medical insurance, with Natureplex paying 80% of employee premiums and 20% of dependent premiums
• Dental and vision insurance
• Short-term disability insurance
• Voluntary life insurance
• Company-paid life insurance
• 401(k) retirement savings plan with company matching
• Weekly pay
• ZayZoon, an earned wage access program that provides access to earned wages before payday

Natureplex is an Equal Opportunity Employer and participates in E-Verify.