Job Title: Systems and Cloud Administrator 

Located at (if applicable): Headquarters 

Exempt/Non-exempt: Exempt

Hours required per week: 40 

Number of people supervised: 0

Essential Functions and Responsibilities

The System Administrator maintains the reliability, security, and performance of the company’s servers, Microsoft 365

environment, and supporting IT systems. This position manages daily systems operations and leads projects involving

upgrades, automation, and emerging technologies.

1. Maintain physical and virtual servers, including operating systems, hardware, firmware, and installed software. Plan and perform patching, upgrades, troubleshooting, and equipment replacement.

2. Administer server applications, including Microsoft SQL Server, SQL Server Reporting Services, VoIP software, and other business systems. Maintain application availability, configurations, updates, and integrations in coordination with vendors and application owners.

3. Administer Microsoft 365 services, including Exchange Online, Entra ID, Teams, Intune, and Microsoft Purview. Manage configurations, licensing, service health, and administrative policies.

4. Maintain Active Directory, domain controllers, Group Policy, DNS, DHCP, file shares, permissions, and identity synchronization between on-premises systems and Entra ID.

5. Manage user onboarding and offboarding, accounts, groups, mailboxes, and access permissions. Maintain multifactor authentication, Conditional Access, privileged accounts, and periodic access reviews.

6. Manage device enrollment, configuration, application deployment, updates, and compliance policies through Microsoft Intune and related tools.

7. Administer Microsoft Purview capabilities supporting approved retention, information protection, data loss prevention, and audit requirements. Coordinate policy implementation with appropriate business stakeholders.

8. Administer Fortinet FortiClient and Forti Mail Workspace Security, including deployments, updates, security policies, remote access configurations, email protection, quarantine management, and alert investigation.

9. Maintain virtualization platforms, virtual machines, and associated storage. Monitor resource utilization and plan for capacity, availability, and equipment lifecycle needs.

10. Maintain backup and recovery systems, monitor backup completion, resolve failures, and perform periodic restore tests. Document and maintain disaster recovery procedures.

11. Monitor system availability, performance, capacity, and security alerts. Investigate outages, identify root causes, address vulnerabilities and coordinate incident response with internal staff and external providers.

12. Develop and maintain PowerShell scripts and other automation to improve administrative efficiency, consistency, and reliability.

13. Maintain system inventories, configuration records, operating procedures, and recovery documentation. Plan and document system changes, including testing, stakeholder communication, and rollback procedures.

14. Evaluate emerging technologies and recommend improvements relevant to systems administration. Manage approved implementations, migrations, upgrades, and automation projects from planning through testing, deployment, documentation, and ongoing support.

15. Coordinate with technology vendors and service providers to resolve technical issues, maintain support agreements and warranties and manage software licenses and renewals.

16. Provide escalated technical support for complex server, identity, Microsoft 365, endpoint, and application issues.

Education and Experience Requirements

1. Degree in Information Technology, Computer Science, or a related field, or equivalent relevant work experience.

2. Three to five years of relevant systems administration experience, including responsibility for Windows Server environments and Microsoft 365 administration.

3. Practical experience with Active Directory, Group Policy, Entra ID, Exchange Online, Teams, Intune, and familiarity with Microsoft Purview.

4. Experience maintaining server hardware, virtualization platforms, storage, backups, and server applications such as SQL Server, reporting services, and VoIP systems.

5. Working knowledge of endpoint security, email security, remote access, identity management, and vulnerability remediation.

6. Experience using PowerShell or similar tools to automate administrative tasks.

7. Demonstrated ability to troubleshoot complex technical issues and manage technology projects through implementation.

8. Relevant Microsoft certifications are preferred but not required.

Additional Requirements

1. Strong analytical, organizational, and problem-solving skills, with the ability to prioritize daily operations and project responsibilities.

2. Ability to communicate technical information clearly to employees, management, vendors, and other IT staff.

3. Ability to work independently, collaborate effectively, and maintain accurate technical documentation.

4. Maintain confidentiality and exercise sound judgment when handling company information, administrative access, and security matters.

5. Availability to perform scheduled maintenance and system upgrades outside normal business hours as needed.

TRUE Fitness is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees and do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Please note: TRUE Fitness does not accept unsolicited resumes or candidate submissions from staffing agencies, recruiting firms, or third-party placement agencies. We do not have agency agreements in place and will not accept responsibility for fees associated with unsolicited candidate referrals. Staffing agencies are asked not to contact our employees or hiring managers regarding recruiting services.

Sponsorship Notice: This position is not eligible for employment visa sponsorship now or in the future. Applicants must be legally authorized to work in the United States without employer sponsorship.