Crystal Creamery is seeking an experienced Accounts Receivable Specialist to join our Finance & Accounting team. This position is responsible for managing a high-volume accounts receivable function in a fast-paced manufacturing environment.

The ideal candidate will have hands-on experience working with AS400 and SAP, strong knowledge of accounts receivable processes, and the ability to work accurately and efficiently in an environment with significant transaction volume.

This is a highly processing-intensive position requiring someone who is comfortable working with large volumes of invoices, payments, customer accounts, deductions, credits, and reconciliations while maintaining a high level of accuracy.

Key Responsibilities

• Manage the daily accounts receivable process for a high-volume manufacturing operation.
• Process and post large volumes of customer payments, invoices, credits, adjustments, and account transactions.
• Maintain accurate customer account balances and resolve discrepancies in a timely manner.
• Perform daily and monthly reconciliation of accounts receivable activity.
• Research and resolve payment discrepancies, short pays, deductions, unapplied cash, and account variances.
• Monitor customer accounts and follow up on outstanding balances and past-due invoices.
• Work closely with customers, Sales, Customer Service, Operations, Shipping, and Accounting to resolve account issues.
• Research pricing, billing, shipping, and invoice discrepancies.
• Process credit memos, debit memos, refunds, and other account adjustments as needed.
• Apply customer payments accurately and efficiently.
• Assist with month-end and year-end closing activities.
• Prepare and maintain AR reports, aging reports, account reconciliations, and other financial reports.
• Research historical transactions using AS400 and SAP and other financial/accounting systems.
• Maintain accurate documentation and audit support.
• Identify process issues and assist in improving AR procedures and internal controls.
• Handle a high volume of transactions while meeting deadlines and maintaining accuracy.
• Perform other accounting duties as assigned.

Required Qualifications

• 3+ years of accounts receivable experience, preferably in a manufacturing, food production, distribution, or other high-volume environment.
• Hands-on AS400 experience required.
• SAP experience required or strongly preferred.
• Strong understanding of accounts receivable processes, including cash application, invoicing, collections, credits, deductions, and reconciliations.
• Experience working with high transaction volumes and complex customer accounts.
• Strong Excel skills, including sorting, filtering, formulas, and spreadsheet analysis.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to research transactions and identify the source of discrepancies.
• Ability to prioritize multiple tasks and meet strict deadlines.
• Strong communication and customer service skills.
• Ability to work independently while also collaborating effectively with other departments.

Preferred Qualifications

• Experience in a manufacturing or food manufacturing environment.
• Experience with high-volume customer billing and cash application.
• Experience working with customer deductions and chargebacks.
• Experience with month-end close and account reconciliations.
• Experience working with multiple facilities, distribution locations, or customer accounts.
• Experience transitioning or working with multiple ERP/accounting systems.

What We're Looking For

The successful candidate will be someone who is:

• Highly organized and detail-oriented
• Comfortable working with large volumes of transactions
• Strong in AS400 and SAP
• Analytical and able to investigate discrepancies
• Able to work independently and manage competing priorities
• Comfortable working in a fast-paced, deadline-driven manufacturing environment
• Focused on accuracy, accountability, and completing work timely
• A strong team player who can work effectively with customers and internal departments

Crystal Creamery is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Crystal Creamery is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.