Job Title: Sales Rep

Reports to: Account Executive

SUMMARY

The Sales Rep will work cooperatively with the other members of the sales team to grow existing customers, create new customers, and exceed customer expectations. The SR position is a client advocate and is at the forefront of helping maintain successful client relationships.

PRIMARY RESPONSIBILITIES

• Answering phones & responding to customer emails
• Proactively recommend items needed by customers to increase customer satisfaction
• Product knowledge with the ability to suggestive sell
• Attend networking events if needed
• Help develop and maintain strong client relationships
• Assist & facilitate in showroom visits by clients
• Manage time efficiently
• Support any management personnel as needed

KNOWLEDGE AND SKILL REQUIREMENTS

• Visibility of work requires attention to detail and thoroughness. This is normally acquired through a combination of the completion of an associate or bachelor's Degree and a minimum of 1-2 years of experience.
• Work requires willingness to work a traditional office week.
• Industry experience a plus

Skills and Abilities:

• Strong attention to details and organizational skills.
• Work independently and as part of a team.
• Demonstrates strong written and verbal communication skills.
• Demonstrates strong Customer Service skills.
• Ability to maintain a professional, customer-facing appearance and attitude.
• Strong working knowledge of all products offered by Eventworks.
• Problem-solving skills and the ability to troubleshoot.
• Willingness to assist in projects beyond daily scope as the need arises.

MINIMUM REQUIREMENTS

Experience

• Minimum of 2 year’s Event Industry or Hospitality experience 
• Priority given to inside sales/account management experience
• Good working knowledge of Microsoft Office products
• Preferred experience with ERP/CRM programs

Education

• Associates degree or higher preferred
• Other Requirements, Knowledge, Skill, Ability or Characteristics

This position is also responsible for developing strategic working relationships with existing clients for the purpose of retention and revenue growth. Ideal candidate has a strong professional presence, is tenacious, and has ability to adapt, organize and multi-task. Knowledge of CRM maintenance preferred. Understands general reporting processes including expenses. Works well independently, Motivated, Strong Relationship-Building Skills, Belief in Excellence, Results Driven, Strong Planning Skills. High Ethical Behavior, Unquestionable Integrity, and Character.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.