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The Title Clerk is responsible for the accurate and timely processing, preparation, submission, and tracking of all vehicle title and registration documentation for multiple dealership locations. This position plays an important role in ensuring that recreational vehicle transactions are properly documented, ownership transfers are completed, lienholder requirements are satisfied, and all applicable state and federal regulations are followed. The Title Clerk will work closely with the Controller, accounting personnel, sales departments, customers, financial institutions, and state agencies to ensure the accuracy and timely completion of title-related transactions. This position is also responsible for maintaining organized title records, monitoring outstanding title work, resolving documentation discrepancies, and ensuring compliance with established dealership policies and procedures.

Job Responsibilities

• Process all new and used recreational vehicle transactions for title and registration in the appropriate state.
• Prepare and submit title applications, registration documents, tax forms, and other required paperwork to the applicable Department of Motor Vehicles (DMV) or authorized state agencies.
• Review title and registration documents for accuracy, completeness, and compliance with applicable state requirements before submission. 
• Prepare payoff checks and coordinate the processing of lien releases for recreational vehicle trade-ins. 
• Verify that all required funds have been collected and that applicable lienholders have been properly paid before processing title applications.
• Maintain an accurate and current listing of all outstanding title work, including missing titles, lien releases, incomplete applications, and other unresolved title issues.
• Maintain and update title tracking records using Google Sheets, providing management with timely status updates regarding outstanding or problem titles.
• Post deal-related information into IDS, the dealership management system, ensuring accuracy and completeness of transaction records.
• Process extended warranty documentation, cancellations, and applicable supporting paperwork.
• Process dealer trades, prepare Certificates of Origin (MSOs), and ensure proper documentation for vehicle transfers between dealership locations. 
• Handle any complaints from the customer, employee disagreements, and any other problems that may affect the sales operations.
• Communicate with customers, financial institutions, DMV personnel, manufacturers, and internal dealership personnel to resolve title and registration issues.
• Identify and communicate title discrepancies, processing delays, and potential compliance concerns to the Controller and appropriate management personnel.
• Cross-train other accounting department personnel to provide coverage and continuity of daily title clerk responsibilities .
• Perform other accounting and administrative duties as assigned by the Controller 
• Assist with maintaining and improving title processing procedures, internal controls, and tracking systems to increase accuracy and efficiency.
• Identify and communicate title discrepancies, processing delays, and potential compliance concerns to the Controller and appropriate management personnel.
• Maintain confidentiality of customer, financial, and dealership information and exercise sound judgment when handling sensitive documents.

Qualifications

• Previous experience in vehicle title processing, dealership accounting, or automotive/RV administration preferred 
• Knowledge of state DMV procedures, vehicle registration requirements, lien releases, and title transfers. 
• Ability to review legal and financial documentation, identify discrepancies, and resolve title-related issues 
• Strong organizational skills with the ability to manage multiple transactions and meet established deadlines 
• Proficiency in Microsoft Office applications, particularly Excel, and general computer-based business applications 
• Able to work independently while contributing to a team-oriented accounting department
• Able to work in a fast-paced environment, manage multiple priorities, and meet established deadlines  
• Ability to review legal and financial documentation, identify discrepancies, and resolve title-related issues 
• Ability to communicate effectively with management, employees, customers, vendors, financial institutions, and government agencies.

 Education 

• High school diploma or equivalent required. 

Benefits

• Medical, dental, and vision insurance
• 401K with company match
• PTO
• Great company culture

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and work at a computer for extended periods of time. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift lift and carry files, documents, and office supplies weighing up to 30 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.