Job Summary: 

The Management Consultant spearheads research efforts to gather information for large projects and programs and proposes creative solutions. This role collaborates with Project Managers and other team members to support project administration, time management, and budgeting. This position supports clients and projects in the Western U.S. Candidates must be able to travel regularly to client locations throughout the region. Candidates located in Washington, Oregon, Idaho, or surrounding Western states are encouraged to apply.

Essential Functions (Duties & Responsibilities): 

Research & Discovery 

1. Gather information for assigned projects by:  

• conducting interviews 
• conducting   surveys 
• facilitating groups 
• analyzing client documentation 
• conducting research of best practices 
• reviewing academic literature 
• using any other relevant  information gathering tools 

2.     Apply experience working in OCM, Child Welfare, and/or systems and QA environments to understand client needs and challenges. 

3.     Evaluate qualitative and quantitative information to identify trends, risks, gaps and opportunities for improvement. 

4.     Support OCM activities associated with large- scale organizational, process, and technology changes, 

Project Support 

• Learn and apply the tools and techniques we have for projects 

• Work with project managers to support the administration of projects (ensure staff adhere to standards, organizing the time of other team members, supporting project meetings, assisting with project financial management, etc.). 

• Help your team meet project objectives, timelines, and deliverables within budget. 

Analysis, Communication, and Consultation 

• Using your experience and research results, analyze and organize information identifying root causes of issues, opportunities for improvement, and generate ideas to improve the client situation. 

• Based on your analysis, research, and experience participate with your team in the development of recommendations for actions that will improve the client situation. 

• Communicate the results of our work (information, analysis, and recommendations) through the participation in the development and delivery of written reports, formal presentations, and oral discussions with your team, and as requested by clients and stakeholders. 

Firm Support 

• Freely share your knowledge, skills, and abilities with your peers in the firm. 

• Perform firm administrative activities (maintain your resume, record your time accurately). 

• Grow your skills and experience by participating in projects and actively pursuing continuing professional education. 

• Develop an effective working relationship with clients and colleagues. 

Performs all other duties, assigned. 

Required Education and Other Credentials: 

• Bachelor’s degree in a related discipline  

• Valid Driver’s License 

  Required Skills/ Experience: 

· Proficient knowledge of Microsoft Word, Excel, and Outlook  

· Experience in bringing focus and organization to ambiguous situations 

· Experience in one or more of the following areas

· Organizational Change Management (OCM)

· Child Welfare Programs, operations or systems

· Systems Implementation, Modernization, testing, and/or Quality Assurance (QA)

· Ability to use creative skills in troubleshooting  

· Strong analytical and problem-solving skills 

· Excellent interpersonal skills 

· Flexibility and ability to adapt quickly to new situations 

· Ability to establish and cultivate strong work relationships 

· Clear, concise written and verbal communication 

· Demonstrated life-long learning skills 

· Ability to thrive in a virtual team environment 

· Self-motivated and works independently 

· Well organized and detail oriented 

· Desire to work in a collaborative, fast-paced, entrepreneurial environment 

Physical Requirements and Working Conditions:  

· Must have the ability to work at a computer for extensive periods of time  

· Must have the ability to read (both paper and computer screen) for extensive periods of time  

· Must have the ability to listen to and speak with internal and external parties on the telephone and through video conferencing for extended periods of time  

· Must have sufficient hand, arm and finger dexterity to operate a computer keyboard and other Company equipment 

· Ability and willingness to travel domestically up to 50% of the time