Lexington Regional Health Center

Title: Scheduling Coordinator and Lead Ward Clerk

Effective Date: November 5, 2026

Supervisor: Director of Nursing

Department: Nursing

FLSA Status: Exempt

Principle duties and responsibilities

1. Participates in employee management as appropriate
2. Communicates corrective action to employees as directed by the Director of Nursing.
3. Provides administrative coordination and support for nursing department operations, including staffing and schedule-related processes, including tracking attendance for ward clerks.
4. Schedules patients for outreach clinics as needed.
5. Maintains nursing staff files.
6. Completes nursing payroll processes.
7. Performs general clerical duties including shredding, copying, emailing, answering phone, faxing, etc.
8. Communicates directly with Director of Nursing regarding departmental concerns.
9. Communicates with multidisciplinary team to ensure patient centered holistic care.
10. Serves as the lead Ward Clerk and provides day-to-day guidance, coordination, and support to Ward Clerk staff.
11. Maintains competency in Ward Clerk functions and performs Ward Clerk duties as needed to support department operations and patient care.
12. Promotes consistent Ward Clerk workflows, communication practices, and service standards across nursing areas.
13. Serves on committees as assigned.
14. Attends nursing department meetings and communicates relevant updates, expectations, and process changes to Ward Clerk staff.
15. Plans and facilitates Ward Clerk meetings at least quarterly and more frequently as needed; maintains agendas, communicates follow-up items, and supports completion of assigned actions.
16. This position also functions as a Ward Clerk, with responsibility for fulfilling the expectations established for that position.
17. Participates in patient care activities that could include blood exposure and risk to bloodborne pathogens (eg: lacerations, handling of blood-contaminated specimens, etc.)  
18. Responsible for safe bagging and disposal of biohazardous waste. 
19. Responsible for proper collection, storage and labeling of biological specimens. Is there a time they would ever have to fill in for this duty if nobody else was available?  
20. Responsible for ensuring the environment meets appropriate governing body standards. 
21. Ensure patients and visitors follow current infection control guidelines.
22. Maintains patient and staff safety through the use of patient safety tools (TeamSTEPPS, Just Culture, etc).
23. Regular attendance at the assigned work location is required.
24. Performs all other duties as assigned

Minimum knowledge, skills, and abilities

1. Ability to read, write and use basic computer and office equipment skills as is typically acquired through the completion of a high school diploma or equivalent.
2. Ability to think critically, organizational skills and attention to detail are necessary when completing payroll, scheduling nurses, completing reports, etc. 
3. Ability to maintain strict confidentiality with regard to protected and sensitive information.
4. Ability to complete reports and correspondence at a professional level.
5. Ability to immediately respond to common inquires and complaints from patients, employees, and regulatory agencies.
6. Ability to effectively communicate with individuals from diverse backgrounds.
7. Successful completion of required knowledge and training of standard precaution and transmission protocols and when to apply during principle duties and responsibilities.
8. Working conditions
9. Workers in the office spend up to 75% of shift sitting to complete desk work and 25% of shift helping manage nursing or assisting with patient care. Will be required to reach shelves of varying heights in offices up to 60 inches high with minimal weighted objects. Office personnel may be required to assist with patient care in the various sections of nursing. 
10. Exposure to chemicals and other hazards related to patient care. Appropriate safety precautions, such as safety glasses, gloves, etc. must be used to minimize risk of injury.
11. Direct exposure to body substances during patient care activities and on contaminated surfaces such as patient equipment.

Management responsibilities

1. Responsible for Ward Clerks.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be a complete list of all responsibilities, duties and skills required.

Lexington Regional Health Center

Title: Ward Clerk

Effective Date: October 1, 2021

Supervisor: Director of Nursing 

Department: Nursing

FLSA Status: Non-Exempt

Principle duties and responsibilities

1. Ensures medical records and other patient records are properly completed and secured and available to providers, nurses and other healthcare providers.
2. Performs clerical duties including copying, faxing, answering the phones, etc.
3. Greets patients when they first arrive at the nursing department and communicates this arrival with appropriate staff.
4. Assists in transition of care to include follow-up appointments, discharge instructions as ordered by the provider, contacting receiving facilities, etc.
5. Completes accurate and thorough registration including patient demographics, emergency contacts, insurance information, etc.
6. Participates in shared governance committee.
7. Communicates with multidisciplinary team to ensure patient centered holistic care.
8. Participates in patient care activities that could include blood exposure and risk to bloodborne pathogens (eg: lacerations, handling of blood-contaminated specimens, etc.)  
9. Responsible for safe bagging and disposal of biohazardous waste. 
10. Responsible for ensuring the environment meets appropriate governing body standards.
11. Responsible for proper collection, storage and labeling of biological specimens. 
12. Ensure patients and visitors follow current infection control guidelines.
13. Maintains patient and staff safety through the use of patient safety tools (TeamSTEPPS, Just Culture, etc).
14. Regular attendance at the assigned work location is required.
15. Performs all other duties as assigned.

Minimum knowledge, skills, and abilities

1. Ability to read, write and use basic computer and office equipment skills as is typically acquired through the completion of a high school diploma or equivalent.
2. Medical terminology experience preferred. 
3. Basic Life Support certification via American Heart Association required within six months of hire and/or orientation.
4. Ability to maintain strict confidentiality with regard to protected and sensitive information.
5. Ability to complete reports and correspondence at a professional level.
6. Ability to immediately respond to common inquires and complaints from patients, employees, and regulatory agencies.
7. Ability to effectively communicate with individuals from diverse backgrounds.
8. Successful completion of required knowledge and training of standard precaution and transmission protocols and when to apply during principle duties and responsibilities. 

Working conditions

1. Spends up to 75% of shift sitting to complete desk work and spends the rest of shift assisting with patient care in the various sections of nursing. Worker will be required to reach shelves of varying heights in offices up to 60 inches high with minimal weighted objects. 
2. Exposure to chemicals and other hazards related to patient care. Appropriate safety precautions, such as safety glasses, gloves, etc. must be used to minimize risk of injury.
3. Direct exposure to body substances during patient care activities and on contaminated surfaces such as patient equipment.

Management responsibilities

1. None

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be a complete list of all responsibilities, duties and skills required.